Transfer Individual Charges
Would like to have the ability to transfer individual charges rather than only having the option to transfer an entire balance. It would be cleaner than to have to adjust the charge off one account to then have to perform a miscellaneous charge to another.
Thank you for your suggestion regarding the ability to transfer individual charges between accounts. We understand how this functionality could streamline certain workflows and reduce the need for manual adjustments.
After careful consideration, we are unable to move forward with this enhancement at this time. The primary reason is the complexity introduced by the numerous account-specific identifiers—such as location IDs, rate codes, and other configuration variables—which could vary significantly between accounts. These differences pose a high risk of data inconsistency and misallocation if individual charges were transferred independently of the full account context.
We appreciate your feedback and will continue to explore ways to improve the system while maintaining data integrity and operational reliability. Please don’t hesitate to share any other ideas or needs you encounter.