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View Communication Results for E-bills

After sending e-bills, a View Communication Results box pops up with an option to show all, show errors or don't show. If you click on either option, that UMS generated report disappears forever. It would be nice to be able to view errors if there are any and then view all accounts that bills were emailed to.

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Jenna shared this idea  ·   ·  Report…  ·  Admin →
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  • Candace commented  ·   ·  Report

    @Janelle
    The workaround would be great if the report separated the failed emails from the successful ones.

    One up that... it should email a CSV export of failed emails so we can edit the Excel file after correcting any emails we can with the customer and then allow us to upload the corrections into UMS in one go.

  • Janelle commented  ·   ·  Report

    Hi, I found a workaround to that issue. If you click on the showing them all, you can see which ones error-ed. I typically export to a workbook and am able to filter by column. Hope this helps.

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