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96 results found

1. payment agreement view

   4 votes

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   1 comment  ·  CWP  ·  Delete…  ·  Admin →
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   Candace commented  ·  Oct 28, 2025  ·  Edit…  ·  Delete…

   Not me saying yes this is what I need only to find out I'm the one that started the ask.... LOL
   Honestly, whenever the customer and CSR can see the same amount of detail and data the less likely we are to get a phone call and the more easily the CSR can walk a customer through the inquiry and teach them how to self-serve. Transparency is of ineffable value.

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   Candace shared this idea  ·  Aug 16, 2024

2. AND statement on UDC reporting

   11 votes

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   2 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We are reviewing this request.  Please be sure to vote if this is important to you.

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   Candace commented  ·  Oct 28, 2025  ·  Edit…  ·  Delete…

   This would be amazing!

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   Candace supported this idea  ·  Dec 20, 2024

3. Multi-Location Payments - Single Payment

   10 votes

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   0 comments  ·  CWP  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Candace supported this idea  ·  Oct 28, 2025

4. Enhancement to CWP for allow for Usage History Chart to be configured or controlled which services are displayed

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   1 comment  ·  CWP  ·  Delete…  ·  Admin →
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   Candace supported this idea  ·  Oct 28, 2025

5. Add memo line on payment Screen

   3 votes

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   0 comments  ·  CWP  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Candace supported this idea  ·  Oct 28, 2025

6. Customer Portal - Meter and Transmitter Number

   4 votes

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   0 comments  ·  CWP  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Candace supported this idea  ·  Oct 28, 2025

7. email template include default subject

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   0 comments  ·  UMS  ·  Edit…  ·  Delete…  ·  Admin →
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   Candace shared this idea  ·  Oct 17, 2025

8. open account in UMS from email link

   2 votes

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   1 comment  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   Thank you for submitting your enhancement request.

   We appreciate your initiative and the value your idea brings. For this enhancement to be considered, we require additional support from the broader user community.

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   Candace commented  ·  Oct 14, 2025  ·  Edit…  ·  Delete…

   Less clicks should never need votes. :)

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   Candace shared this idea  ·  Mar 13, 2025

9. would like less clicks of tab button on the payment screen after entering check number

   20 votes

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   1 comment  ·  UB4  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   Thank you for your suggestion. We are reviewing this request.

   Candace supported this idea  ·  Dec 20, 2024

10. Mass add UDC (User Defined Code) via CSV file

    1 vote

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    0 comments  ·  UMS  ·  Edit…  ·  Delete…  ·  Admin →
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    Candace shared this idea  ·  Sep 2, 2025

11. Mass add UDC (User Defined Code) via CSV file

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    0 comments  ·  UMS  ·  Edit…  ·  Delete…  ·  Admin →
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    Candace shared this idea  ·  Sep 2, 2025

12. Show Test this Rate at the account level or see an option for a breakdown of a charge at the tier level.

    7 votes

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    1 comment  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Candace supported this idea  ·  May 5, 2025

13. Recurring CC & Draft Payment Notifications

    2 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Candace supported this idea  ·  May 5, 2025

14. Customer Contact Wizard for Location Contacts

    4 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Candace supported this idea  ·  May 5, 2025

15. CUSTOMER CONTACT LIST

    4 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Candace supported this idea  ·  May 5, 2025

16. Batch Management Screen shows 0.00 dollars and makes users take extra steps to find correct batch to close

    4 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Candace supported this idea  ·  May 5, 2025

17. Multi Fixed Item List Report; Limiting

    2 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Candace supported this idea  ·  May 5, 2025

18. Add Field to Bill Register

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    2 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Candace supported this idea  ·  May 5, 2025

19. One week email notification prior to ACH Autopay Transactions

    7 votes

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    1 comment  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Candace supported this idea  ·  May 5, 2025

20. Lien Creation

    2 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Candace supported this idea  ·  May 5, 2025