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1. Quick Pay: Disallowed Payments

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   1 comment  ·  CWP  ·  Delete…  ·  Admin →
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   Planned  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   This work item is scheduled for inclusion in an upcoming release, which is expected to be delivered soon.

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   Candace commented  ·  Aug 14, 2025  ·  Edit…  ·  Delete…

   Whoo-hoo!

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   Candace supported this idea  ·  Dec 20, 2024

2. Show Test this Rate at the account level or see an option for a breakdown of a charge at the tier level.

   7 votes

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   1 comment  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Candace supported this idea  ·  May 5, 2025

3. Recurring CC & Draft Payment Notifications

   2 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Candace supported this idea  ·  May 5, 2025

4. Customer Contact Wizard for Location Contacts

   4 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Candace supported this idea  ·  May 5, 2025

5. CUSTOMER CONTACT LIST

   4 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Candace supported this idea  ·  May 5, 2025

6. Batch Management Screen shows 0.00 dollars and makes users take extra steps to find correct batch to close

   4 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Candace supported this idea  ·  May 5, 2025

7. Multi Fixed Item List Report; Limiting

   2 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Candace supported this idea  ·  May 5, 2025

8. Add Field to Bill Register

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   2 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Candace supported this idea  ·  May 5, 2025

9. One week email notification prior to ACH Autopay Transactions

   7 votes

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   1 comment  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Candace supported this idea  ·  May 5, 2025

10. Lien Creation

    2 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Candace supported this idea  ·  May 5, 2025

11. Customer Tab Active Box

    8 votes

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    3 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Candace supported this idea  ·  May 5, 2025

12. Backflow Test History

    3 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Candace supported this idea  ·  May 5, 2025

13. Need ability to enter both customer name or account number by default to access customer account

    22 votes

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    1 comment  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Candace supported this idea  ·  May 5, 2025

14. Contacts should have the same "Type" fields as Customers

    6 votes

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    1 comment  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Candace supported this idea  ·  May 5, 2025

15. NEED option for a different Bill Format online for a different rate code

    2 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Candace supported this idea  ·  May 5, 2025

16. IVR calling all numbers instead of only primary

    3 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Candace supported this idea  ·  May 5, 2025

17. Communication for accounts with multi locations

    2 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Candace supported this idea  ·  May 5, 2025

18. Service Order Control Panel

    12 votes

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    3 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Candace supported this idea  ·  May 5, 2025

19. Payment Email on Save

    3 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Candace supported this idea  ·  May 5, 2025

20. Suppress Early Pay Discounts on Final Bills

    2 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Candace supported this idea  ·  May 5, 2025