AdminTodd Smith
(Delivery Manager, CUSI)
My feedback
9 results found
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1 vote
AdminTodd Smith (Delivery Manager, CUSI) supported this idea ·
AdminTodd Smith (Delivery Manager, CUSI) shared this idea ·
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11 votes
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AdminTodd Smith (Delivery Manager, CUSI) supported this idea ·
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5 votes
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AdminTodd Smith (Delivery Manager, CUSI) supported this idea ·
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8 votes
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AdminTodd Smith (Delivery Manager, CUSI) supported this idea ·
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23 votes
The request to have mobile service orders automatically select the meter if one is present on the location has been planned for our 6.9 release.
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2 votes
An error occurred while saving the comment AdminTodd Smith (Delivery Manager, CUSI) commented
For clarification, please vote on this if you would like to see the 'Reference' field in Batch Management to also be included with the 'Reference' of the actual payment(s).
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5 votes
An error occurred while saving the comment AdminTodd Smith (Delivery Manager, CUSI) commented
Please vote on this request if you would like an option to not select any services by default during the move in process, thus requiring the desired services to be manually selected while moving in a customer.
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2 votes
An error occurred while saving the comment AdminTodd Smith (Delivery Manager, CUSI) commented
This has been a core function for sending notifications since version 6.3 so please vote if you would like to see the 'Print Duplicate for Contacts' button unselected by default (opposite of what users are used to).
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2 votes
An error occurred while saving the comment AdminTodd Smith (Delivery Manager, CUSI) commented
Thank you for your suggestion. This is already a feature within UMS. Contacts have their own individual 'Communication Preferences' (just like the account holder) where a user can select the checkbox next to the desired function. For sending statement notifications, you must select the 'Duplicate For Contacts' button. Other notices/communications are automatically sent to the account holder AND the contact(s), so there is no need for a 'Duplicate for Contacts' button when sending notices.
If there are any questions, please reach out to our technical support group.
Right now we are focusing on meters only since they have a direct impact on billing, reading history, and consumption. Other inventory item types MAY be an option in the future. Version 6.9 is due out the end of September, 2023.