Prorate both old and new rates for FINAL billing
Currently, when producing a FINAL bill after a rate change, the system is set up to bill for a full period at the old rate and a prorated amount at the new rate. This results in overcharging. The system needs to be set so that both old and new rates are prorated after a rate change. This is a major flaw in the system.
I AM ASKING ALL USERS TO PLEASE VOTE FOR THIS CHANGE. WITHOUT A MASSIVE RESPONSE TO THIS POST THE DEVELOPERS WILL NOT CONSIDER CORRECTING THIS FLAW
2
votes
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AdminTodd Smith
(Delivery Manager, CUSI)
commented
After researching, this is not a 'flaw' with MFI rates and rate changes with proration is working as designed. Please vote on this request ONLY if you want that FINAL BILL behavior changed.