Show Test this Rate at the account level or see an option for a breakdown of a charge at the tier level.
CSRs would like to be able to test this rate at the account level.
6
votes
Mallory
shared this idea
We need more votes on this request.
-
Josey Pearson
commented
This would be a great feature to have as a CSR so we are able to see the breakdown at a click of a button without access for csr's to modify anything and prevent manually calculation that lead to human errors.