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18 results found

1. Show Audit for changes on service orders

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   1 comment  ·  UMS  ·  Delete…  ·  Admin →
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   Mallory shared this idea  ·  Apr 24, 2024

2. Being able to print a zip code total after printing delinquency notices

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We are looking for votes on this request.

   Mallory supported this idea  ·  Apr 10, 2024

3. create delinquency - export button next to process button

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We are looking for votes on this request.

   Mallory supported this idea  ·  Apr 10, 2024

4. Delinquency Notice

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Mallory supported this idea  ·  Apr 10, 2024

5. Toggle On/Off IVR Payments during delinquency process

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Mallory shared this idea  ·  Mar 20, 2024

6. generate a NSF letter from transaction in history

   4 votes

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   Need more votes.

   Mallory supported this idea  ·  Feb 23, 2024

7. Be able to add documents to the wallet page

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   0 comments  ·  CWP  ·  Edit…  ·  Delete…  ·  Admin →
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   Mallory shared this idea  ·  Feb 23, 2024

8. Allow the daily usage graph to adapt to quarterly billing.

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   Mallory shared this idea  ·  Feb 23, 2024

9. Be able to flip the Owner tab to a Renter tab so you can use the account either way.

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   0 comments  ·  UMS  ·  Edit…  ·  Delete…  ·  Admin →
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   Mallory shared this idea  ·  Feb 23, 2024

10. Last 4 of Card Number

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    0 comments  ·  UMS  ·  Edit…  ·  Delete…  ·  Admin →
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    Mallory shared this idea  ·  Feb 23, 2024

11. More than 1 email address on an account

    6 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Mallory shared this idea  ·  Feb 23, 2024

12. Robo Calls going to more than one telephone number, have more than one primary telephone number.

    2 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Mallory shared this idea  ·  Feb 23, 2024

13. Edit Reporting Available for Scheduled Tasks in UMS.

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    Mallory shared this idea  ·  Feb 23, 2024

14. Cancel linked Service Work Order after posting a Transaction Reversal for a Shutoff

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Mallory supported this idea  ·  Feb 23, 2024

15. Adjust Bill

    13 votes

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    2 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Planned  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    This request is planned on an upcoming release.

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    Mallory commented  ·  Aug 29, 2023  ·  Edit…  ·  Delete…

    We would like to see a reason code/ comment box when executing the Adjust Bill function. We have this with regular adjustments but would like to see what we are changing to and from with notes when doing "Adjust Bill."

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    Mallory supported this idea  ·  Aug 29, 2023

16. Customize communication preferences window on customer portal.

    4 votes

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    0 comments  ·  CWP  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes for this request.

    Mallory supported this idea  ·  Jul 5, 2023

17. Approaching Bill Due Date Notification

    17 votes

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    Mallory supported this idea  ·  May 15, 2023

18. Usage Notifications -Daily Meter Reads (AMI Customers)

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    6 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Mallory supported this idea  ·  May 15, 2023