This is a great idea. Let's explore it further. Our current CWP 2.0 allows for "Email and SMS" campaigns, enabling customers to confirm or update account information. Do you envision applying a similar process for updating customer mailing addresses? You could set a campaign date range and prompt users during login, aligning with your billing cycles.

In addition to verifying mailing addresses, are you considering prompting customers to update their communication preferences (email, print, robo, SMS)?

If you'd like to enable these existing features, please contact techsupport@cusi.com for assistance.

I would vote for this if we could have it done in a way that we can push out the request for everyone on the CWP. Our customers would get so annoyed with the verification process they would stop using it. I love the concept though, just know our customers wouldn't like it.

Or a timed verification - 2/year, 4/year.