Jonathan Witt
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I wish the email builder had more items in it such as creating buttons and tables, or allowing HTML email structures to be consumed and saved as a template. That way we could have our own, customized template that fits our expectations, and our campaigns.
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This is a great idea. Let's explore it further. Our current CWP 2.0 allows for "Email and SMS" campaigns, enabling customers to confirm or update account information. Do you envision applying a similar process for updating customer mailing addresses? You could set a campaign date range and prompt users during login, aligning with your billing cycles.
In addition to verifying mailing addresses, are you considering prompting customers to update their communication preferences (email, print, robo, SMS)?
If you'd like to enable these existing features, please contact techsupport@cusi.com for assistance.