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14 results found

1. Multi-Location Payments - Single Payment

   8 votes

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   0 comments  ·  CWP  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Magen Estep supported this idea  ·  Nov 7, 2024

2. Add memo line on payment Screen

   2 votes

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Magen Estep supported this idea  ·  Nov 7, 2024

3. make it easier for customers to link accounts in CWP.

   5 votes

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   0 comments  ·  CWP  ·  Delete…  ·  Admin →
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   Magen Estep supported this idea  ·  Nov 7, 2024

4. Print or export detailed account history from the customer portal

   13 votes

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   0 comments  ·  CWP  ·  Delete…  ·  Admin →
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   Planned  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   This item is planned for release with our CWP3

   Magen Estep supported this idea  ·  Nov 7, 2024

5. Simplify the process for customers to establish or edit their communication preferences via the portal.

   5 votes

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   0 comments  ·  CWP  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   Please vote if this is something you would like to see changed on a future update.

   Magen Estep supported this idea  ·  Nov 7, 2024

6. Customer Portal - Meter and Transmitter Number

   3 votes

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   0 comments  ·  CWP  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Magen Estep supported this idea  ·  Nov 7, 2024

7. Electronic Payment Failure Reasons

   6 votes

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   1 comment  ·  CWP  ·  Delete…  ·  Admin →
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   Magen Estep supported this idea  ·  Nov 7, 2024

8. Please have disconnection date show on penalty notices that appears on payment portal

   2 votes

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   0 comments  ·  CWP  ·  Delete…  ·  Admin →
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   Magen Estep supported this idea  ·  Nov 7, 2024

9. Approaching Bill Due Date Notification

   22 votes

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   0 comments  ·  CWP  ·  Delete…  ·  Admin →
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   Magen Estep supported this idea  ·  Nov 7, 2024

10. email update

    7 votes

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    0 comments  ·  CWP  ·  Delete…  ·  Admin →
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    Magen Estep supported this idea  ·  Nov 7, 2024

11. expiring credit card

    5 votes

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    0 comments  ·  CWP  ·  Delete…  ·  Admin →
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    Magen Estep supported this idea  ·  Nov 7, 2024

12. credit card failure note

    5 votes

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    1 comment  ·  CWP  ·  Delete…  ·  Admin →
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    Magen Estep supported this idea  ·  Nov 7, 2024

13. CWP - Customer changes are not reflected in UMS Audit Tab

    7 votes

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    0 comments  ·  CWP  ·  Delete…  ·  Admin →
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    Magen Estep supported this idea  ·  Nov 7, 2024

14. We would like to have a form pop up each time the online account is accessed to have the customer update/verify their contact information.

    1 vote

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    2 comments  ·  CWP  ·  Delete…  ·  Admin →
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    Magen Estep shared this idea  ·  Nov 7, 2024