IVR Voice
We would like to suggest having the ability to select an alternate voice for the IVR system. We find that a lot of our customer will not listen to a ROBO call. If we could have a voice that sounded like an actual person, they would be more apt to listen to the recorded message.
29
votes
Sarah Burgess
shared this idea
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Val Lozano
commented
We have started recommending our customers to save our IVR calls to their list of contacts, so they don't miss our important calls and reminders.
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Shaneece
commented
I personally find it a litte bit more helpful when I hear a voice that doesn't sound like a robo call. I'm willing to listen a little more
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Accounting NUS commented
We would love for you to allow us to record and send a message in our own voice for a robo-call instead of the computer generated one.