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15 results found

1. Enhanced Portal Display/Reporting for Customer Service

   8 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Sarah Burgess supported this idea  ·  Apr 17, 2025

2. Need ability to enter both customer name or account number by default to access customer account

   18 votes

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   1 comment  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Sarah Burgess supported this idea  ·  Apr 17, 2025

3. Payment Reminder Emails

   13 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Sarah Burgess supported this idea  ·  Apr 17, 2025

4. View Communication Results for E-bills

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   32 votes

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   2 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Sarah Burgess supported this idea  ·  Apr 17, 2025

5. Bad debt maximum past due balance

   9 votes

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   1 comment  ·  UMS  ·  Delete…  ·  Admin →
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   Sarah Burgess supported this idea  ·  Apr 17, 2025

6. Add Payment Reversals to Customer Payment History Report.

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   10 votes

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   3 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Sarah Burgess supported this idea  ·  Apr 17, 2025

7. IVR to Confirm Address

   13 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Sarah Burgess supported this idea  ·  Apr 17, 2025

8. Have Consistency with Account numbers when pulling reports

   2 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Sarah Burgess shared this idea  ·  Apr 17, 2025

9. hide the zeros at the front of customer account number in the customer email they receive

   17 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Sarah Burgess supported this idea  ·  Apr 17, 2025

10. IVR Voice

    29 votes

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    3 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Sarah Burgess supported this idea  ·  Apr 17, 2025
    Sarah Burgess shared this idea  ·  Sep 9, 2024

11. AND statement on UDC reporting

    12 votes

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    1 comment  ·  UMS  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We are reviewing this request.  Please be sure to vote if this is important to you.

    Sarah Burgess supported this idea  ·  Aug 10, 2023

12. print note button

    7 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We are reviewing this request.

    Sarah Burgess supported this idea  ·  Aug 10, 2023

13. Prevent Duplicate Electronic Payments on CWP

    12 votes

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    1 comment  ·  UMS  ·  Delete…  ·  Admin →
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    Sarah Burgess supported this idea  ·  Aug 10, 2023

14. Multiple E-Bill Templates

    14 votes

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    2 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We are waiting for votes on this request.

    Sarah Burgess supported this idea  ·  Aug 10, 2023

15. Approaching Bill Due Date Notification

    22 votes

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    0 comments  ·  CWP  ·  Delete…  ·  Admin →
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    Sarah Burgess supported this idea  ·  Aug 10, 2023