Make IVR payments labeled as made through IVR system, not as Online Credit Card payments
IVR payments should be noted as being made through IVR system on customer's transaction history instead of labeled as online credit card payments made through guestpay so if there is an issue with a payment, you can differentiate how payment was made.
7
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Krsital
shared this idea
Thank you for your software enhancement request. While we appreciate the suggestion, additional support from the community is needed before we can move this idea forward.