Limit Customer Communication Preferences
Have the option to limit communication preferences.
Currently, we can provide customers Communication Preferences that are all or nothing. That creates a lot of extra work for staff. If customers select PRINT on any of these options, we now have to mail notifications.
Example: Customer decides they want a printed notification of when a payment is received.
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Deana Sweet
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You can go into the settings and turn off printing. In Payment portal under portal settings, then configure portal features. Turn off the Print and eBills are Mutually Exclusive, so it is one or the other.
