My feedback

26 results found

1. Web portal account- It should state if a customer is signed up for autopay.

   16 votes

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   0 comments  ·  UB4  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Planned  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   The request is scheduled for inclusion in CWP 3.0, which is expected to be released in late 2025.

   Sarah supported this idea  ·  Oct 14, 2025

2. Incorporate a way to get electronic signatures from customers.

   8 votes

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   0 comments  ·  UB4  ·  Delete…  ·  Admin →
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   Sarah supported this idea  ·  Oct 14, 2025

3. would like less clicks of tab button on the payment screen after entering check number

   20 votes

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   1 comment  ·  UB4  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   Thank you for your suggestion. We are reviewing this request.

   Sarah supported this idea  ·  Oct 14, 2025

4. Edit of unposted payment on account screen - doesn't let you change from cash to check

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   4 votes

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   0 comments  ·  UB4  ·  Delete…  ·  Admin →
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   Sarah supported this idea  ·  Oct 14, 2025

5. PRINT UPDATED BILL

   12 votes

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   2 comments  ·  UB4  ·  Delete…  ·  Admin →
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   Sarah supported this idea  ·  Oct 14, 2025

6. Automatic Notes on Account

   3 votes

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   1 comment  ·  UB4  ·  Delete…  ·  Admin →
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   Sarah commented  ·  Oct 14, 2025  ·  Edit…  ·  Delete…

   I found you can find this information by going on the customers account and clicking on "history tab" then on the "filter by" drop-down select "AMS history" and it will show history of all IVR notifications that went to that customer and the phone number it called etc..

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