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26 results found

1. Create Re-read service order

   4 votes

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   0 comments  ·  UB4  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Sarah supported this idea  ·  Oct 14, 2025

2. Have the Capability of Editing the Read Type on the Customer Control Panel Level

   4 votes

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Sarah supported this idea  ·  Oct 14, 2025

3. List notes & Message Board by date order, newest first

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   Under Review  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We are reviewing this request.

   Sarah supported this idea  ·  Oct 14, 2025

4. On account screen, customer tab should open up first not history

   6 votes

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   0 comments  ·  UB4  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   Additional votes are needed to support this software change request.

   Sarah supported this idea  ·  Oct 14, 2025

5. Link to my CWP from my UB4 Dashboard

   7 votes

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Sarah supported this idea  ·  Oct 14, 2025

6. billing exception edit list - color code when account is reviewed

   4 votes

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Sarah supported this idea  ·  Oct 14, 2025

7. UB4 Exceptions noted in account

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   2 votes

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   Under Review  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We are reviewing this request.

   Sarah supported this idea  ·  Oct 14, 2025

8. Automatic email generated to customer if change made on their account

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   5 votes

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Sarah supported this idea  ·  Oct 14, 2025

9. Allow posting from Control Panel

   9 votes

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   0 comments  ·  UB4  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Sarah supported this idea  ·  Oct 14, 2025

10. billing exception list/changeouts - create single line review

    6 votes

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    0 comments  ·  UB4  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Sarah supported this idea  ·  Oct 14, 2025

11. Meter status On or Off on main customer screen in bold

    8 votes

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    0 comments  ·  UB4  ·  Delete…  ·  Admin →
    How important is this to you?

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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Thank you for submitting your enhancement request.

    We appreciate your initiative and the value your idea brings. To move forward with this enhancement, we require additional support from the broader user community.

    Sarah supported this idea  ·  Oct 14, 2025

12. the WEB USER tab on the customer screen should change to a different color if the customer signed up for a web portal account.

    8 votes

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    1 comment  ·  UB4  ·  Delete…  ·  Admin →
    How important is this to you?

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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request. This was discussed in our quarterly meeting and in case you didn't know, there is a 'globe' at the top of the ACP that is displayed when users are signed up for the portal. Our plan is to deny this request because of the quick glance icons but we are leaving it out there to see if it gets some traction.

    Sarah supported this idea  ·  Oct 14, 2025

13. Add customer names to the route resequence screent

    5 votes

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    0 comments  ·  UB4  ·  Delete…  ·  Admin →
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    Sarah supported this idea  ·  Oct 14, 2025

14. No Credit Cards After

    6 votes

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    Sarah supported this idea  ·  Oct 14, 2025

15. Payment Screen - make customers name in Bold

    10 votes

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    1 comment  ·  UB4  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Sarah supported this idea  ·  Oct 14, 2025

16. Unbilled usage needs to be displayed in the usage tab.

    5 votes

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    0 comments  ·  UB4  ·  Delete…  ·  Admin →
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    Sarah supported this idea  ·  Oct 14, 2025

17. Expiration Date Disallow Payment Methods

    4 votes

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    0 comments  ·  UB4  ·  Delete…  ·  Admin →
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    Sarah supported this idea  ·  Oct 14, 2025

18. Payment screen-after posting a payment-cursor should automatically go the the OMNISEACH field.

    16 votes

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    1 comment  ·  UB4  ·  Delete…  ·  Admin →
    How important is this to you?

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    Under Review  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Thank you for your suggestion. We are reviewing this request.

    Sarah supported this idea  ·  Oct 14, 2025

19. Search by Billing Address in UB4

    10 votes

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    0 comments  ·  UB4  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We are reviewing this request.

    Sarah supported this idea  ·  Oct 14, 2025

20. when on the payment screen, need to be able to go directly to the customers account without having to search it again.

    16 votes

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    1 comment  ·  UB4  ·  Delete…  ·  Admin →
    How important is this to you?

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    Sarah supported this idea  ·  Oct 14, 2025