Sarah

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22 results found

1. Create Re-read service order

   4 votes

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Sarah supported this idea  ·  Oct 14, 2025

2. Have the Capability of Editing the Read Type on the Customer Control Panel Level

   6 votes

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Sarah supported this idea  ·  Oct 14, 2025

3. On account screen, customer tab should open up first not history

   9 votes

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   Additional votes are needed to support this software change request.

   Sarah supported this idea  ·  Oct 14, 2025

4. Link to my CWP from my UB4 Dashboard

   8 votes

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Sarah supported this idea  ·  Oct 14, 2025

5. billing exception edit list - color code when account is reviewed

   7 votes

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Sarah supported this idea  ·  Oct 14, 2025

6. Allow posting from Control Panel

   14 votes

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Sarah supported this idea  ·  Oct 14, 2025

7. billing exception list/changeouts - create single line review

   8 votes

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Sarah supported this idea  ·  Oct 14, 2025

8. Meter status On or Off on main customer screen in bold

   11 votes

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   Thank you for submitting your enhancement request.

   We appreciate your initiative and the value your idea brings. To move forward with this enhancement, we require additional support from the broader user community.

   Sarah supported this idea  ·  Oct 14, 2025

9. the WEB USER tab on the customer screen should change to a different color if the customer signed up for a web portal account.

   13 votes

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   1 comment  ·  UB4  ·  Delete…  ·  Admin →
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   Planned  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   This work item is planned for an upcoming release.

   Sarah supported this idea  ·  Oct 14, 2025

10. Add customer names to the route resequence screent

    5 votes

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    Sarah supported this idea  ·  Oct 14, 2025

11. No Credit Cards After

    6 votes

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    Sarah supported this idea  ·  Oct 14, 2025

12. Payment Screen - make customers name in Bold

    11 votes

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    1 comment  ·  UB4  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Sarah supported this idea  ·  Oct 14, 2025

13. Unbilled usage needs to be displayed in the usage tab.

    10 votes

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    0 comments  ·  UB4  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Thanks for the suggestion! Before we can consider this enhancement, we'll need to see more votes from the community. If this is something you'd like to see, please upvote the request and share it with others who might benefit!

    Sarah supported this idea  ·  Oct 14, 2025

14. Expiration Date Disallow Payment Methods

    6 votes

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    0 comments  ·  UB4  ·  Delete…  ·  Admin →
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    Sarah supported this idea  ·  Oct 14, 2025

15. Payment screen-after posting a payment-cursor should automatically go the the OMNISEACH field.

    17 votes

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    1 comment  ·  UB4  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Thank you for your suggestion. We are reviewing this request.

    Sarah supported this idea  ·  Oct 14, 2025

16. when on the payment screen, need to be able to go directly to the customers account without having to search it again.

    24 votes

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    3 comments  ·  UB4  ·  Delete…  ·  Admin →
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    Planned  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Thanks for this suggestion — this work has been reviewed and is planned for an upcoming release. We'll share more details as it gets closer to launch.

    Sarah supported this idea  ·  Oct 14, 2025

17. Web portal account- It should state if a customer is signed up for autopay.

    18 votes

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    0 comments  ·  UB4  ·  Delete…  ·  Admin →
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    Planned  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    The request is scheduled for inclusion in CWP 3.0, which is expected to be released in late 2025.

    Sarah supported this idea  ·  Oct 14, 2025

18. Incorporate a way to get electronic signatures from customers.

    13 votes

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    1 comment  ·  UB4  ·  Delete…  ·  Admin →
    How important is this to you?

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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Thanks for the suggestion! Before we can consider this enhancement, we'll need to see more votes from the community. If this is something you'd like to see, please upvote the request and share it with others who might benefit!

    Sarah supported this idea  ·  Oct 14, 2025

19. would like less clicks of tab button on the payment screen after entering check number

    26 votes

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    1 comment  ·  UB4  ·  Delete…  ·  Admin →
    How important is this to you?

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    Under Review  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Thank you for your suggestion. We are reviewing this request.

    Sarah supported this idea  ·  Oct 14, 2025

20. Edit of unposted payment on account screen - doesn't let you change from cash to check

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    10 votes

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    0 comments  ·  UB4  ·  Delete…  ·  Admin →
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    Sarah supported this idea  ·  Oct 14, 2025