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Anonymous

← Customer Feedback for CUSI Products

My feedback

7 results found

  1. Multiple E-Bill Templates

    14 votes

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    2 comments  ·  UMS  ·  Admin →
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    Anonymous supported this idea  · 

  2. Usage Notifications -Daily Meter Reads (AMI Customers)

    6 votes

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    0 comments  ·  UMS  ·  Admin →
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  3. Add memo line on payment Screen

    2 votes

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    0 comments  ·  CWP  ·  Admin →
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  4. make it easier for customers to link accounts in CWP.

    6 votes

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    0 comments  ·  CWP  ·  Admin →
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  5. IVR To Explain How To Key In Payment Amount

    5 votes

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    0 comments  ·  CWP  ·  Admin →
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  6. Change Font size &/or Color to Custom Wording or statements

    1 vote

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    0 comments  ·  CWP  ·  Admin →
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  7. auto pay

    10 votes

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    1 comment  ·  CWP  ·  Admin →
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    Planned  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Thank you for your valuable feedback regarding the autopay experience. We have thoroughly reviewed your suggestions and appreciate the detailed input you provided.

    We are excited to announce that we are planning an entirely new autopay navigation experience with CWP 3.0, which is scheduled for release in late 2025. This new version will address the points you raised.

    Your suggestions have been instrumental in shaping the new user experience, and we are confident that these changes will significantly improve usability and satisfaction.

    Thank you once again for your feedback. We look forward to delivering these enhancements with CWP 3.0.

    Anonymous shared this idea  · 

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