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Terrie

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  1. Reporting Shut Offs by assignment date?

    4 votes

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    1 comment  ·  UMS  ·  Admin →
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    Terrie supported this idea  · 
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    Terrie commented  · 

    Since having the status of "shut-off" in the account status tab would prevent a customer from receiving a shut off notice, it is imperative that we be able to run a report of the accounts that have "Shut-off" as the status. That way we can run the report before processing delinquent notices to make sure those who have "shut-off" status are already off and it did not just get left on "shut off" status erroneously. Having the wrong status would prevent a customer who is delinquent from getting the shutoff notice and therefore preventing the owner from receiving a notice and would result in negligence on our part to notify of delinquency. This really needs to be rectified immediately.

    In turn then could be reported by shut off assignment date as requested on 10/19/2023 by Mark Butta - REPORTING SHUT OFFS BY ASSIGNMENT DATE

  2. print note button

    5 votes

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    0 comments  ·  UMS  ·  Admin →
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