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Amanda

← Customer Feedback for CUSI Products

My feedback

14 results found

  1. the WEB USER tab on the customer screen should change to a different color if the customer signed up for a web portal account.

    10 votes

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    1 comment  ·  UB4  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request. This was discussed in our quarterly meeting and in case you didn't know, there is a 'globe' at the top of the ACP that is displayed when users are signed up for the portal. Our plan is to deny this request because of the quick glance icons but we are leaving it out there to see if it gets some traction.

    Amanda supported this idea  · 

  2. PRINT UPDATED BILL

    15 votes

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    5 comments  ·  UB4  ·  Admin →
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    Amanda commented  · 

    This is very important and needs to be taken into consideration.

    Amanda shared this idea  · 

  3. move out - email final bill option

    5 votes

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    0 comments  ·  UB4  ·  Admin →
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    Amanda supported this idea  · 

  4. On account screen, customer tab should open up first not history

    7 votes

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    0 comments  ·  UB4  ·  Admin →
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    Amanda supported this idea  · 

  5. Meter status On or Off on main customer screen in bold

    8 votes

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    0 comments  ·  UB4  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Thank you for submitting your enhancement request.

    We appreciate your initiative and the value your idea brings. To move forward with this enhancement, we require additional support from the broader user community.

    Amanda supported this idea  · 

  6. Add google map balloon that was in CBSW customer tab to the Account screen in UB4

    14 votes

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    3 comments  ·  UB4  ·  Admin →
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    Amanda commented  · 

    This REALLY needs to happen. We need to able to show where the meters are located.

    Amanda supported this idea  · 

  7. Transfers

    4 votes

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    0 comments  ·  UB4  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Thank you for your suggestion! We appreciate your input. At this time, we need additional votes and support from other users to move this request forward.

    Your engagement helps us prioritize improvements that matter most to our users.

    Amanda supported this idea  · 

  8. Payment Screen - make customers name in Bold

    10 votes

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    1 comment  ·  UB4  ·  Admin →
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    Amanda supported this idea  · 

  9. Billing Review Calculations: Add Export Option

    6 votes

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    0 comments  ·  UB4  ·  Admin →
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    Amanda supported this idea  · 

  10. would like less clicks of tab button on the payment screen after entering check number

    21 votes

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    1 comment  ·  UB4  ·  Admin →
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    Amanda supported this idea  · 

  11. Service Order Control Panel

    4 votes

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    0 comments  ·  UB4  ·  Admin →
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    Amanda supported this idea  · 

  12. on payment screen: would like CHECK to prefill instead of cash

    10 votes

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    0 comments  ·  UB4  ·  Admin →
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    Amanda supported this idea  · 

  13. Unbilled usage needs to be displayed in the usage tab.

    5 votes

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    0 comments  ·  UB4  ·  Admin →
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    Amanda supported this idea  · 

  14. Prenote Transactions

    3 votes

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    0 comments  ·  UB4  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Thank you for submitting your enhancement request.

    We appreciate your initiative and the value your idea brings. To move forward with this enhancement, we require additional support from the broader user community.

    Amanda supported this idea  · 

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