UMS
5 results found
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AND statement on UDC reporting
The ability to turn the code filter option to an AND statement instead of an OR statement when reporting on multiple UDC codes.
Example: Pull customers who have an UDC code of "Well" AND " Multiple Meters"
ZD 76758
12 votesWe are reviewing this request. Please be sure to vote if this is important to you.
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Mobile Service Order Notifications
We'd like the creator of the service order to be notified once a comment has been made on the order (whether they get tagged or not) AND probably more importantly, we'd like the creator to be notified once the service order is marked closed.
12 votesNeed more votes!
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Allow line breaks in message communications
When composing an email, allow line breaks between the message's paragraphs, like they appear when sending out messages through the Customer Contact Wizard. As it is right now, no matter how you format the message, it is delivered as one paragraph. See attached example.
9 votesWe are reviewing this request.
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print note button
It would be very helpful to have a quick print button to print notes placed on a customer account or location.
7 votesWe are reviewing this request.
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UMS Box size adjustment to allow for larger font
I have started adjusting the text size on my computer monitor to reduce eye strain and improve ease of reading. When I make my text larger, UMS entry boxes do not accommodate for the size change and it pushes entry fields outside of the workspace. It would be wonderful for UMS to make entry boxes adjustable in size so that if someone has larger text that pushes a fill in field out of the default space, it can be enlarged to view all entry fields. My example was adding a email to a contact - because of my larger font…
3 votesWe are currently collaborating with our Tier 2 support team to review this request, as the issue appears to be environmental rather than software-related.
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