UMS Client Display Resolution Scaling
We would like to see a change implemented in the UMS client to prevent the need for manual PC changes for each user with a High DPI monitor.
There is a workaround for the UMS Client not rendering properly when the user’s scaling is set to a high number. We have a user with a 1440p monitor and scaling at 250%. Her screen before/after the change are attached. After following these directions, her screens look “normal” https://www.brankovucinec.com/fix-remote-desktop-dpi-scaling-issues/
We were also provided a manual work around of settings that could be changed on each PC: by right-clicking the icon for UMS. Select the compatibility tab, select "Change high DPI settings", select "Use this setting to fix scaling problems for this program instead of the one in settings", and lastly check "Override high DPI scaling behavior", but choose "System" in the drop down.
Submitted on behalf of Northshore Utility District.
This request has been completed in UMS version 6.9 allowing the user the ability to resize the account control panel.
Alison Richmond (Technical Writer, CUSI) commented
The ability to resize the Account Control Panel is planned for an upcoming 6.9 release.
Val Lozano commented
We too would like to have the ability to make the Control Panel Windows larger, or give us the option to increase the size font. We have a lady in our office that has a hard time seeing. I'm assuming this is what the Resolution Scaling. Thank you for your time and consideration. ** val