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4 results found

1. Recurring CC & Draft Payment Notifications

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Marty Koopman shared this idea  ·  Jun 11, 2024

2. Delinquency Notice

   3 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Marty Koopman shared this idea  ·  Feb 8, 2024

3. Declined Autopay & Expiring Credit Card - Auto Email & Auto Note

   54 votes

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   4 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We are reviewing this request.

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   Marty Koopman commented  ·  Oct 26, 2023  ·  Edit…  ·  Delete…

   This would be helpful to have the payment token and the account notated in one swoop. It is very time-consuming once autopay is run to do all. This would also be helpful with delinquency of IVR calls to notate the account.

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4. Customer Portal - Meter and Transmitter Number

   3 votes

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   0 comments  ·  CWP  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Marty Koopman shared this idea  ·  Oct 3, 2023