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← Customer Feedback for CUSI Products

My feedback

9 results found

  1. Customer/ Location Report that includes both Service/ Location Address and Customer mailing address

    15 votes

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    1 comment  ·  UMS  ·  Admin →
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    Anonymous commented  · 

    Could you offer "Current Occupant" to the filter "contacts to include?"

    Anonymous supported this idea  · 

  2. Declined Autopay & Expiring Credit Card - Auto Email & Auto Note

    39 votes

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    4 comments  ·  UMS  ·  Admin →
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    Anonymous commented  · 

    We'd like to see the errors posted to each accounts notes, having to manually input them is very time concumming.

    Anonymous supported this idea  · 

  3. On payment reversals

    3 votes

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    0 comments  ·  UMS  ·  Admin →
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  4. Prevent Duplicate Electronic Payments on CWP

    9 votes

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    1 comment  ·  UMS  ·  Admin →
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  5. Credit Card failure codes

    4 votes

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    0 comments  ·  UMS  ·  Admin →
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  6. Customer contact wizard

    8 votes

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    1 comment  ·  UMS  ·  Admin →
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  7. Electronic Payment Failure Reasons

    3 votes

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    1 comment  ·  CWP  ·  Admin →
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    Anonymous commented  · 

    When a payment fails in the gateway or customer portal, we should receive a notice. Currently this is a cumbersome process.

  8. When setting up a payment batch either reoccurring or otherwise the reason code in the header should also reflect in the account history

    3 votes

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    1 comment  ·  UMS  ·  Admin →
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  9. Print or export detailed account history from the customer portal

    9 votes

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    0 comments  ·  CWP  ·  Admin →
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    Anonymous supported this idea  · 

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