My feedback

5 results found

1. 2023 User Summit-Payment arrangements-show amount owed

   11 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Jana Mayatt supported this idea  ·  Aug 21, 2024

2. Declined Autopay & Expiring Credit Card - Auto Email & Auto Note

   54 votes

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   4 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We are reviewing this request.

   Jana Mayatt supported this idea  ·  Aug 21, 2024

3. CWP from UMS account

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   10 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Jana Mayatt supported this idea  ·  Aug 21, 2024

4. Ability to Split Imported Payments from Gateway

   7 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Jana Mayatt supported this idea  ·  Aug 21, 2024

5. Detailed email history from using Customer Contact Wizard

   11 votes

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   2 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Jana Mayatt supported this idea  ·  Aug 21, 2024
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   Jana Mayatt commented  ·  Aug 21, 2024  ·  Edit…  ·  Delete…

   When customers request information and it is sent through UMS email, there is only a date/timestamp and subject line retained in their account. We need to be able to retain the body and attachments of emails also. This would help us prove we actually sent the requested information as promised. Thus, preventing negative feedback when a customer disputes it being sent.

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