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34 results found

1. MOVE TRANSACTIONS

   5 votes

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   0 comments  ·  UB4  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   JODI supported this idea  ·  Jun 23, 2026

2. One click to print receipt

   14 votes

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   2 comments  ·  UB4  ·  Delete…  ·  Admin →
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   JODI supported this idea  ·  Jun 23, 2026

3. PRINT USAGE HISTORY

   6 votes

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   0 comments  ·  UB4  ·  Delete…  ·  Admin →
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   JODI supported this idea  ·  Jun 19, 2026

4. When applying shut off fees add it to the "past due" amounts.

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   7 votes

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   0 comments  ·  UB4  ·  Delete…  ·  Admin →
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   JODI supported this idea  ·  Jun 19, 2026

5. Edit of unposted payment on account screen - doesn't let you change from cash to check

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   JODI supported this idea  ·  Apr 14, 2026

6. Amount Due in Search Results

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   6 votes

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   JODI supported this idea  ·  Apr 14, 2026

7. Allow posting from Control Panel

   13 votes

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   0 comments  ·  UB4  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   JODI supported this idea  ·  Feb 25, 2026

8. Meter status On or Off on main customer screen in bold

   10 votes

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   0 comments  ·  UB4  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   Thank you for submitting your enhancement request.

   We appreciate your initiative and the value your idea brings. To move forward with this enhancement, we require additional support from the broader user community.

   JODI supported this idea  ·  Feb 25, 2026

9. the WEB USER tab on the customer screen should change to a different color if the customer signed up for a web portal account.

   12 votes

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   1 comment  ·  UB4  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request. This was discussed in our quarterly meeting and in case you didn't know, there is a 'globe' at the top of the ACP that is displayed when users are signed up for the portal. Our plan is to deny this request because of the quick glance icons but we are leaving it out there to see if it gets some traction.

   JODI supported this idea  ·  Feb 25, 2026

10. need someway to verify an e-bill didn't get kicked back for some reason

    12 votes

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    JODI supported this idea  ·  Feb 25, 2026

11. on payment screen: would like CHECK to prefill instead of cash

    13 votes

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    0 comments  ·  UB4  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    JODI supported this idea  ·  Feb 25, 2026

12. Preview before posting bills

    6 votes

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    JODI supported this idea  ·  Feb 25, 2026

13. Email History on Customer Account

    10 votes

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    JODI supported this idea  ·  Feb 25, 2026

14. Portal Template Messages

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    9 votes

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    JODI supported this idea  ·  Feb 25, 2026

15. PRINT UPDATED BILL

    30 votes

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    7 comments  ·  UB4  ·  Delete…  ·  Admin →
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    JODI supported this idea  ·  Feb 25, 2026
    An error occurred while saving the comment
    JODI commented  ·  Dec 9, 2025  ·  Edit…  ·  Delete…

    Customers want that bill updated when a payment is made

    Save Submitting...

16. batch management numbers and amounts

    6 votes

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    0 comments  ·  UB4  ·  Delete…  ·  Admin →
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    JODI supported this idea  ·  Dec 31, 2025

17. move out - email final bill option

    15 votes

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    JODI supported this idea  ·  Dec 31, 2025

18. Password Requirements

    7 votes

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    0 comments  ·  CWP  ·  Delete…  ·  Admin →
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    JODI supported this idea  ·  Dec 30, 2025

19. Web portal account- It should state if a customer is signed up for autopay.

    18 votes

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    0 comments  ·  UB4  ·  Delete…  ·  Admin →
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    Planned  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    The request is scheduled for inclusion in CWP 3.0, which is expected to be released in late 2025.

    JODI supported this idea  ·  Dec 9, 2025

20. when on the payment screen, need to be able to go directly to the customers account without having to search it again.

    24 votes

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    3 comments  ·  UB4  ·  Delete…  ·  Admin →
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    JODI supported this idea  ·  Dec 9, 2025