JODI

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30 results found

1. Edit of unposted payment on account screen - doesn't let you change from cash to check

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   Not at all You must login first! Important You must login first! Critical You must login first!

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   JODI supported this idea  ·  Apr 14, 2026

2. Amount Due in Search Results

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   JODI supported this idea  ·  Apr 14, 2026

3. Allow posting from Control Panel

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   JODI supported this idea  ·  Feb 25, 2026

4. Meter status On or Off on main customer screen in bold

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   Thank you for submitting your enhancement request.

   We appreciate your initiative and the value your idea brings. To move forward with this enhancement, we require additional support from the broader user community.

   JODI supported this idea  ·  Feb 25, 2026

5. the WEB USER tab on the customer screen should change to a different color if the customer signed up for a web portal account.

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request. This was discussed in our quarterly meeting and in case you didn't know, there is a 'globe' at the top of the ACP that is displayed when users are signed up for the portal. Our plan is to deny this request because of the quick glance icons but we are leaving it out there to see if it gets some traction.

   JODI supported this idea  ·  Feb 25, 2026

6. need someway to verify an e-bill didn't get kicked back for some reason

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   JODI supported this idea  ·  Feb 25, 2026

7. on payment screen: would like CHECK to prefill instead of cash

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   JODI supported this idea  ·  Feb 25, 2026

8. Preview before posting bills

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   JODI supported this idea  ·  Feb 25, 2026

9. Email History on Customer Account

   7 votes

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   JODI supported this idea  ·  Feb 25, 2026

10. Portal Template Messages

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    7 votes

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    JODI supported this idea  ·  Feb 25, 2026

11. PRINT UPDATED BILL

    26 votes

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    7 comments  ·  UB4  ·  Delete…  ·  Admin →
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    JODI supported this idea  ·  Feb 25, 2026
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    JODI commented  ·  Dec 9, 2025  ·  Edit…  ·  Delete…

    Customers want that bill updated when a payment is made

    Save Submitting...

12. batch management numbers and amounts

    6 votes

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    JODI supported this idea  ·  Dec 31, 2025

13. move out - email final bill option

    11 votes

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    JODI supported this idea  ·  Dec 31, 2025

14. Password Requirements

    5 votes

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    JODI supported this idea  ·  Dec 30, 2025

15. Web portal account- It should state if a customer is signed up for autopay.

    17 votes

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    Planned  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    The request is scheduled for inclusion in CWP 3.0, which is expected to be released in late 2025.

    JODI supported this idea  ·  Dec 9, 2025

16. when on the payment screen, need to be able to go directly to the customers account without having to search it again.

    20 votes

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    JODI supported this idea  ·  Dec 9, 2025

17. would like less clicks of tab button on the payment screen after entering check number

    24 votes

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    Under Review  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Thank you for your suggestion. We are reviewing this request.

    JODI supported this idea  ·  Dec 9, 2025

18. Incorporate a way to get electronic signatures from customers.

    10 votes

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    1 comment  ·  UB4  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Thanks for the suggestion! Before we can consider this enhancement, we'll need to see more votes from the community. If this is something you'd like to see, please upvote the request and share it with others who might benefit!

    JODI supported this idea  ·  Dec 9, 2025

19. Shut off letter

    4 votes

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    JODI supported this idea  ·  Dec 9, 2025

20. Omnisearch Default Setting

    8 votes

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    2 comments  ·  UB4  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Thank you for your suggestion.

    We appreciate your input and are currently reviewing the request to assess its feasibility and alignment with our roadmap. We’ll keep you informed of any updates as the evaluation progresses.

    JODI supported this idea  ·  Dec 9, 2025