My feedback

19 results found

1. Web portal account- It should state if a customer is signed up for autopay.

   17 votes

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   0 comments  ·  UB4  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

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   Planned  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   The request is scheduled for inclusion in CWP 3.0, which is expected to be released in late 2025.

   JODI supported this idea  ·  Dec 9, 2025

2. when on the payment screen, need to be able to go directly to the customers account without having to search it again.

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   3 comments  ·  UB4  ·  Delete…  ·  Admin →
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   JODI supported this idea  ·  Dec 9, 2025

3. would like less clicks of tab button on the payment screen after entering check number

   21 votes

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   1 comment  ·  UB4  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   Thank you for your suggestion. We are reviewing this request.

   JODI supported this idea  ·  Dec 9, 2025

4. Incorporate a way to get electronic signatures from customers.

   9 votes

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   0 comments  ·  UB4  ·  Delete…  ·  Admin →
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   JODI supported this idea  ·  Dec 9, 2025

5. Shut off letter

   4 votes

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   0 comments  ·  UB4  ·  Delete…  ·  Admin →
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   JODI supported this idea  ·  Dec 9, 2025

6. Omnisearch Default Setting

   8 votes

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   2 comments  ·  UB4  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   Thank you for your suggestion.

   We appreciate your input and are currently reviewing the request to assess its feasibility and alignment with our roadmap. We’ll keep you informed of any updates as the evaluation progresses.

   JODI supported this idea  ·  Dec 9, 2025

7. PRINT UPDATED BILL

   15 votes

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   5 comments  ·  UB4  ·  Delete…  ·  Admin →
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   JODI commented  ·  Dec 9, 2025  ·  Edit…  ·  Delete…

   Customers want that bill updated when a payment is made

   Save Submitting...

8. On account screen, customer tab should open up first not history

   7 votes

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   0 comments  ·  UB4  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   Additional votes are needed to support this software change request.

   JODI supported this idea  ·  Oct 3, 2025

9. Automatic email generated to customer if change made on their account

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   6 votes

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   0 comments  ·  UB4  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   JODI supported this idea  ·  Oct 3, 2025

10. Easily Add Email Address to Account

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    4 votes

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    0 comments  ·  UB4  ·  Delete…  ·  Admin →
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    JODI supported this idea  ·  Oct 3, 2025

11. Show the 12 month customer average on the account.

    3 votes

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    0 comments  ·  UB4  ·  Delete…  ·  Admin →
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    JODI supported this idea  ·  Oct 3, 2025

12. Payment Screen - make customers name in Bold

    10 votes

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    1 comment  ·  UB4  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    JODI supported this idea  ·  Oct 3, 2025

13. Show account balances in the pre-posting report. This could potentially show errors before posting.

    5 votes

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    0 comments  ·  UB4  ·  Delete…  ·  Admin →
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    JODI supported this idea  ·  Oct 3, 2025

14. Unbilled usage needs to be displayed in the usage tab.

    5 votes

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    0 comments  ·  UB4  ·  Delete…  ·  Admin →
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    JODI supported this idea  ·  Oct 3, 2025

15. Automatic Notes on Account

    3 votes

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    1 comment  ·  UB4  ·  Delete…  ·  Admin →
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    JODI supported this idea  ·  Oct 3, 2025

16. Payment screen-after posting a payment-cursor should automatically go the the OMNISEACH field.

    16 votes

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    1 comment  ·  UB4  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Thank you for your suggestion. We are reviewing this request.

    JODI supported this idea  ·  Oct 3, 2025

17. Add Expand All option on the Notes Tab

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    9 votes

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    1 comment  ·  UB4  ·  Delete…  ·  Admin →
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    JODI supported this idea  ·  Oct 3, 2025

18. Notes should sort by date not note level.

    13 votes

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    4 comments  ·  UB4  ·  Delete…  ·  Admin →
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    Planned  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    This item has been formally accepted and is currently in active development. We are targeting its inclusion in an upcoming release and will provide further updates as progress continues.

    JODI supported this idea  ·  Oct 3, 2025

19. adding services in the location tab

    6 votes

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    0 comments  ·  UB4  ·  Delete…  ·  Admin →
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    JODI supported this idea  ·  Oct 3, 2025