My feedback

28 results found

1. Allow posting from Control Panel

   13 votes

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   0 comments  ·  UB4  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   JODI supported this idea  ·  Feb 25, 2026

2. Meter status On or Off on main customer screen in bold

   10 votes

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   Thank you for submitting your enhancement request.

   We appreciate your initiative and the value your idea brings. To move forward with this enhancement, we require additional support from the broader user community.

   JODI supported this idea  ·  Feb 25, 2026

3. the WEB USER tab on the customer screen should change to a different color if the customer signed up for a web portal account.

   12 votes

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   1 comment  ·  UB4  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request. This was discussed in our quarterly meeting and in case you didn't know, there is a 'globe' at the top of the ACP that is displayed when users are signed up for the portal. Our plan is to deny this request because of the quick glance icons but we are leaving it out there to see if it gets some traction.

   JODI supported this idea  ·  Feb 25, 2026

4. need someway to verify an e-bill didn't get kicked back for some reason

   11 votes

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   JODI supported this idea  ·  Feb 25, 2026

5. on payment screen: would like CHECK to prefill instead of cash

   13 votes

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   JODI supported this idea  ·  Feb 25, 2026

6. Preview before posting bills

   5 votes

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   JODI supported this idea  ·  Feb 25, 2026

7. Email History on Customer Account

   5 votes

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   JODI supported this idea  ·  Feb 25, 2026

8. Portal Template Messages

   • 

   6 votes

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   JODI supported this idea  ·  Feb 25, 2026

9. PRINT UPDATED BILL

   24 votes

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   7 comments  ·  UB4  ·  Delete…  ·  Admin →
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   JODI supported this idea  ·  Feb 25, 2026
   An error occurred while saving the comment
   JODI commented  ·  Dec 9, 2025  ·  Edit…  ·  Delete…

   Customers want that bill updated when a payment is made

   Save Submitting...

10. batch management numbers and amounts

    5 votes

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    JODI supported this idea  ·  Dec 31, 2025

11. move out - email final bill option

    9 votes

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    JODI supported this idea  ·  Dec 31, 2025

12. Password Requirements

    5 votes

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    JODI supported this idea  ·  Dec 30, 2025

13. Web portal account- It should state if a customer is signed up for autopay.

    17 votes

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    Planned  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    The request is scheduled for inclusion in CWP 3.0, which is expected to be released in late 2025.

    JODI supported this idea  ·  Dec 9, 2025

14. when on the payment screen, need to be able to go directly to the customers account without having to search it again.

    19 votes

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    JODI supported this idea  ·  Dec 9, 2025

15. would like less clicks of tab button on the payment screen after entering check number

    23 votes

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    Under Review  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Thank you for your suggestion. We are reviewing this request.

    JODI supported this idea  ·  Dec 9, 2025

16. Incorporate a way to get electronic signatures from customers.

    9 votes

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    JODI supported this idea  ·  Dec 9, 2025

17. Shut off letter

    4 votes

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    JODI supported this idea  ·  Dec 9, 2025

18. Omnisearch Default Setting

    8 votes

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    Under Review  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Thank you for your suggestion.

    We appreciate your input and are currently reviewing the request to assess its feasibility and alignment with our roadmap. We’ll keep you informed of any updates as the evaluation progresses.

    JODI supported this idea  ·  Dec 9, 2025

19. On account screen, customer tab should open up first not history

    8 votes

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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Additional votes are needed to support this software change request.

    JODI supported this idea  ·  Oct 3, 2025

20. Easily Add Email Address to Account

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    4 votes

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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    This enhancement requires more votes to move it forward. Please add your support if this is something you would like to see in a future release.

    JODI supported this idea  ·  Oct 3, 2025