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← Customer Feedback for CUSI Products

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35 results found

  1. Web portal account- It should state if a customer is signed up for autopay.

    18 votes

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  2. when on the payment screen, need to be able to go directly to the customers account without having to search it again.

    24 votes

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    3 comments  ·  UB4  ·  Admin →
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  3. would like less clicks of tab button on the payment screen after entering check number

    26 votes

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  4. Incorporate a way to get electronic signatures from customers.

    13 votes

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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Thanks for the suggestion! Before we can consider this enhancement, we'll need to see more votes from the community. If this is something you'd like to see, please upvote the request and share it with others who might benefit!

    JODI supported this idea  · 

  5. Shut off letter

    5 votes

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  6. On account screen, customer tab should open up first not history

    9 votes

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  7. Easily Add Email Address to Account

    7 votes

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  8. Show the 12 month customer average on the account.

    7 votes

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  9. Payment Screen - make customers name in Bold

    11 votes

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  10. Show account balances in the pre-posting report. This could potentially show errors before posting.

    6 votes

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  11. Unbilled usage needs to be displayed in the usage tab.

    10 votes

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    0 comments  ·  UB4  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Thanks for the suggestion! Before we can consider this enhancement, we'll need to see more votes from the community. If this is something you'd like to see, please upvote the request and share it with others who might benefit!

    JODI supported this idea  · 

  12. Automatic Notes on Account

    4 votes

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    1 comment  ·  UB4  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Thank you for your enhancement request and for contributing your idea to the UB4 community. We value this input and appreciate the effort taken to share potential improvements.

    In order to proceed with this enhancement, we will need additional validation and support from the UB4 community. Broader engagement helps us better understand demand and prioritize future development efforts.

    We encourage community members to review, comment, and vote on this idea.

    JODI supported this idea  · 

  13. Payment screen-after posting a payment-cursor should automatically go the the OMNISEACH field.

    17 votes

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  14. Add Expand All option on the Notes Tab

    10 votes

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  15. adding services in the location tab

    11 votes

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