Jessica Clausen

My feedback

22 results found

1. notifications

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   0 comments  ·  UB4  ·  Delete…  ·  Admin →
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   Jessica Clausen supported this idea  ·  Aug 6, 2026

2. Payment arrangement issue

   4 votes

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   Jessica Clausen supported this idea  ·  Aug 6, 2026

3. the WEB USER tab on the customer screen should change to a different color if the customer signed up for a web portal account.

   13 votes

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request. This was discussed in our quarterly meeting and in case you didn't know, there is a 'globe' at the top of the ACP that is displayed when users are signed up for the portal. Our plan is to deny this request because of the quick glance icons but we are leaving it out there to see if it gets some traction.

   Jessica Clausen supported this idea  ·  Aug 6, 2026

4. Color Coding

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   15 votes

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Jessica Clausen supported this idea  ·  Aug 6, 2026

5. payment time stamp

   5 votes

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   Jessica Clausen supported this idea  ·  Jun 26, 2026

6. Payment confirmation

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   Jessica Clausen shared this idea  ·  Jun 26, 2026

7. One click to print receipt

   15 votes

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   Jessica Clausen supported this idea  ·  Mar 27, 2026

8. Scroll instead of pages

   5 votes

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   Jessica Clausen supported this idea  ·  Mar 27, 2026

9. Print account history should allow condense view

   4 votes

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   Jessica Clausen supported this idea  ·  Mar 27, 2026

10. remove meter models and read types not used

    4 votes

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    Jessica Clausen supported this idea  ·  Mar 27, 2026

11. Email History on Customer Account

    13 votes

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    Jessica Clausen supported this idea  ·  Mar 27, 2026

12. More than one Email address

    8 votes

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    Jessica Clausen supported this idea  ·  Mar 27, 2026

13. Report Criteria

    3 votes

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    Jessica Clausen supported this idea  ·  Mar 27, 2026

14. When applying shut off fees add it to the "past due" amounts.

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    11 votes

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    Jessica Clausen supported this idea  ·  Mar 27, 2026

15. Assigning Field Operators to Service Orders

    8 votes

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    Jessica Clausen supported this idea  ·  Mar 27, 2026

16. IVR & Bill Pay Payments Splits Between Locations

    2 votes

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    Jessica Clausen shared this idea  ·  Mar 27, 2026

17. MOVE TRANSACTIONS

    7 votes

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    Jessica Clausen shared this idea  ·  Mar 27, 2026

18. when on the payment screen, need to be able to go directly to the customers account without having to search it again.

    24 votes

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    3 comments  ·  UB4  ·  Delete…  ·  Admin →
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    Planned  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Thanks for this suggestion — this work has been reviewed and is planned for an upcoming release. We'll share more details as it gets closer to launch.

    Jessica Clausen supported this idea  ·  Mar 27, 2026

19. PRINT UPDATED BILL

    32 votes

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    Jessica Clausen supported this idea  ·  Mar 27, 2026

20. Adjustment wizard enhancement

    4 votes

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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Thank you for your enhancement request and for contributing your idea to the UB4 community. We value this input and appreciate the effort taken to share potential improvements.

    In order to proceed with this enhancement, we will need additional validation and support from the UB4 community. Broader engagement helps us better understand demand and prioritize future development efforts.

    We encourage community members to review, comment, and vote on this idea.

    Jessica Clausen supported this idea  ·  Mar 27, 2026