New Account - Same Name Check
National User Conference 2022: When creating a new account would like a check on the same First Name + same Last Name.
3
votes
Jennifer Perryman
shared this idea
After more careful consideration, it was determined that the checks necessary to accomplish this are not really feasible during the Move In Wizard. The software already checks for a duplicate SSN or driver's license number during the move in process. We recommend that the utility use the search feature manually to confirm that a customer doesn't already exist in the system.
