Location Field for Service Line Material
Several Utilities have to report on the service line material for DEQ. Typically, this is referred to as Copper and Lead reporting, however there can be PVC or Galvanized, etc. We would like a field added on the location tab under details for Service Line Material. I also would like this added to code filters for reporting purposes. Currently, we have to report on the Customer Line and the Utility Line, it would be nice to have a field for each. This field also needs to be added to the mass meter changeout program to populate this for service lines when putting in new meters. This would be attached to the location- not inventory item. This would save the utilities having to input 10 user defined codes and then go location by location to add them. If we could make this field able to be marked Mandatory then the CSRs could fill out the information when creating locations.
Mallory
shared this idea
Thank you for your request regarding adding a Service Line Material field under the Location tab, along with integration into reporting and the mass meter changeout program. We understand the importance of accurate Copper, Lead, and other material reporting for DEQ compliance and appreciate the detailed explanation of your needs.
After careful consideration, we will not be implementing this enhancement within the UMS platform. The primary reason is that CUSI has a preferred vendor solution and established integration partners specializing in asset management. These solutions are designed to handle service line material tracking and reporting seamlessly, providing a more robust and scalable approach than adding custom fields within UMS.
Leveraging these integrations ensures:
- Comprehensive Asset Management – Beyond service line material, these tools manage a wide range of infrastructure data.
- Regulatory Compliance – Built-in workflows for DEQ and similar reporting requirements.
- Operational Efficiency – Eliminates the need for manual entry and reduces the risk of data inconsistencies.
If you’d like, we can provide details on our recommended partners. Please email your account manager at customersuccess@cusi.com for more information.
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Anonymous
commented
Yes, this is new required yearly reporting for all in PA, I know. We are required to send annual notifications to all customers who are known or any materials recommended/ required for replacement. Other states, too?
Can we already accomplish this with user fields, reporting, drop down selections, etc.? -
Candace
commented
This is a fedaral mandate to all water proivders and should not be vote critical. We have to mail out correspondence annually based on service line material type as well as at the change of ownership. It is a multi-trillion dollar problem nationwide and with small staffs to cut costs it's a mission critical easy method of helping us all out.