Melissa Osborne

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1. Balances stays with account number instead of address.

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   Melissa Osborne shared this idea  ·  Apr 29, 2026

2. Bold Notes

   6 votes

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   Melissa Osborne supported this idea  ·  Apr 29, 2026

3. Paying Final Bills through IVR

   5 votes

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   Melissa Osborne supported this idea  ·  Apr 29, 2026

4. Mobile Service Order Notifications

   13 votes

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   Under Review  ·  Calandra Short responded

   Need more votes!

   Melissa Osborne supported this idea  ·  Apr 29, 2026

5. Credit Card failure codes

   7 votes

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   Need more votes.

   Melissa Osborne supported this idea  ·  Apr 29, 2026

6. Automatic Website Maintenance Mode

   10 votes

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   2 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request for this to be considered.

   Melissa Osborne supported this idea  ·  Apr 29, 2026

7. Reporting for billing adjustments

   4 votes

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Melissa Osborne supported this idea  ·  Apr 29, 2026

8. Delinquency Notice

   6 votes

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Melissa Osborne supported this idea  ·  Apr 29, 2026

9. 2023 User Summit-Limit dates on expiring credit cards

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   12 votes

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   Melissa Osborne supported this idea  ·  Apr 29, 2026

10. Meter Change Report

    16 votes

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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    This request needs more votes.

    Melissa Osborne supported this idea  ·  Apr 29, 2026

11. Customer Contact Wizard Impovements

    10 votes

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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Melissa Osborne supported this idea  ·  Apr 29, 2026

12. Robo Calls going to more than one telephone number, have more than one primary telephone number.

    7 votes

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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Melissa Osborne supported this idea  ·  Apr 29, 2026

13. Manage Broadcasts

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    4 votes

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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Melissa Osborne supported this idea  ·  Apr 29, 2026

14. contact information "as of" field

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    4 votes

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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Melissa Osborne supported this idea  ·  Apr 29, 2026

15. Color Coding

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    10 votes

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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Melissa Osborne supported this idea  ·  Apr 29, 2026

16. batch bill correction

    5 votes

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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Melissa Osborne supported this idea  ·  Apr 29, 2026

17. CUSTOMER CONTACT LIST

    5 votes

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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Melissa Osborne supported this idea  ·  Apr 29, 2026

18. Ability to Split Imported Payments from Gateway

    11 votes

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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Melissa Osborne supported this idea  ·  Apr 29, 2026

19. contract payoff

    6 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Melissa Osborne supported this idea  ·  Apr 29, 2026

20. Auto Payment Report

    2 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Melissa Osborne supported this idea  ·  Apr 29, 2026