My feedback

12 results found

1. Meter status On or Off on main customer screen in bold

   8 votes

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   0 comments  ·  UB4  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   Thank you for submitting your enhancement request.

   We appreciate your initiative and the value your idea brings. To move forward with this enhancement, we require additional support from the broader user community.

   chanda erickson supported this idea  ·  Oct 22, 2025

2. the WEB USER tab on the customer screen should change to a different color if the customer signed up for a web portal account.

   8 votes

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   1 comment  ·  UB4  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request. This was discussed in our quarterly meeting and in case you didn't know, there is a 'globe' at the top of the ACP that is displayed when users are signed up for the portal. Our plan is to deny this request because of the quick glance icons but we are leaving it out there to see if it gets some traction.

   chanda erickson supported this idea  ·  Oct 22, 2025

3. Easily Add Email Address to Account

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   3 votes

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   0 comments  ·  UB4  ·  Delete…  ·  Admin →
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   chanda erickson supported this idea  ·  Oct 22, 2025

4. Web portal account- It should state if a customer is signed up for autopay.

   16 votes

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   0 comments  ·  UB4  ·  Delete…  ·  Admin →
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   Planned  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   The request is scheduled for inclusion in CWP 3.0, which is expected to be released in late 2025.

   chanda erickson supported this idea  ·  Oct 22, 2025

5. when on the payment screen, need to be able to go directly to the customers account without having to search it again.

   16 votes

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   1 comment  ·  UB4  ·  Delete…  ·  Admin →
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   chanda erickson supported this idea  ·  Sep 25, 2025

6. move out - email final bill option

   4 votes

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   0 comments  ·  UB4  ·  Delete…  ·  Admin →
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   chanda erickson shared this idea  ·  Sep 25, 2025

7. need someway to verify an e-bill didn't get kicked back for some reason

   9 votes

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   0 comments  ·  UB4  ·  Delete…  ·  Admin →
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   chanda erickson supported this idea  ·  Sep 25, 2025

8. Shut off letter

   2 votes

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   0 comments  ·  UB4  ·  Delete…  ·  Admin →
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   chanda erickson shared this idea  ·  Sep 15, 2025

9. Add google map balloon that was in CBSW customer tab to the Account screen in UB4

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   14 votes

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   3 comments  ·  UB4  ·  Delete…  ·  Admin →
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   Planned  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We’ve heard your feedback, and we’re excited to share that this enhancement request will be included in an upcoming release. Thank you for helping us improve!

   chanda erickson supported this idea  ·  Sep 15, 2025

10. Billing Review Calculations: Add Export Option

    6 votes

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    0 comments  ·  UB4  ·  Delete…  ·  Admin →
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    chanda erickson supported this idea  ·  Sep 15, 2025

11. adding services in the location tab

    6 votes

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    0 comments  ·  UB4  ·  Delete…  ·  Admin →
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    chanda erickson supported this idea  ·  Sep 15, 2025

12. PRINT UPDATED BILL

    12 votes

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    2 comments  ·  UB4  ·  Delete…  ·  Admin →
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    chanda erickson commented  ·  Sep 15, 2025  ·  Edit…  ·  Delete…

    I agree!

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    chanda erickson supported this idea  ·  Sep 15, 2025