UB4
4 results found
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Manually add inventoy item outside of meter changeout.
In UB4 we want to be able to manually add an inventory item when on the account outside of a meter changeout. It interrupts the process to have to go to inventory to add the serial number prior.
7 votesThis work has been completed and there is now an option to add a new device during the changeout process. Any questions can be directed to our technical support staff.
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MSOs showing open/closed by default, should show open only by default
When a tech logs into Service Orders they should only see open by default
6 votesThe work has been successfully completed for UMS version 6.11 and above. We have also confirmed that this fix is included in the UB4 platform. For information on upgrading your UMS to include this fix, please contact our technical support team. The UB4 update will be pushed out as soon as it is available.
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billing
I ended up finishing my billing on the 26th & for some reason it put my posted date as the 24th. Can you make it to where it will not save previous dates that you have put in? That sure would be nice.
2 votesThe user was unable to replicate the issue. They will continue to monitor and will reach out to technical support if needed.
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The description field for a customers phone number should show up at the top of the customer tab
The description field for a customers phone number should also show up at the top of the customer tab. I use this field to put the name of the person who the phone number belongs to, especially if it is a joint account. That way I know whose phone number belongs to who without having to hit the edit button to see that information.
2 votesThis work has been completed and will be available on the next UB4 release.
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