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100 results found

1. Payment Email on Save

   4 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Candace supported this idea  ·  May 5, 2025

2. Suppress Early Pay Discounts on Final Bills

   2 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Candace supported this idea  ·  May 5, 2025

3. Location Alt ID

   6 votes

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   3 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Candace supported this idea  ·  May 5, 2025

4. Auto generate an email to customers who establish service.

   7 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Candace supported this idea  ·  May 5, 2025

5. Integration with Diamond Maps

   4 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Candace supported this idea  ·  May 5, 2025

6. Consolidated bills

   8 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Candace supported this idea  ·  May 5, 2025

7. Payment Reminder Emails

   18 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Candace supported this idea  ·  May 5, 2025

8. Bad debt maximum past due balance

   9 votes

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   1 comment  ·  UMS  ·  Delete…  ·  Admin →
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   Candace supported this idea  ·  May 5, 2025

9. Ability to select default payment when batch has multiple payment types

   7 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   Thank you for submitting your enhancement request.

   We appreciate your initiative and the value your idea brings. For this enhancement to be considered, we require additional support from the broader user community.

   Candace supported this idea  ·  May 5, 2025

10. Enhanced Portal Display/Reporting for Customer Service

    9 votes

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    1 comment  ·  UMS  ·  Delete…  ·  Admin →
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    Candace supported this idea  ·  May 5, 2025

11. IVR to Confirm Address

    19 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Candace supported this idea  ·  May 5, 2025

12. hide the zeros at the front of customer account number in the customer email they receive

    28 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Thank you for your suggestion. We are currently reviewing this request.

    Candace supported this idea  ·  May 5, 2025

13. Add Payment Reversals to Customer Payment History Report.

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    16 votes

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    3 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Candace supported this idea  ·  May 5, 2025

14. 2023 User Summit-CWP Tool Tips

    9 votes

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    1 comment  ·  CWP  ·  Delete…  ·  Admin →
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    Candace supported this idea  ·  May 5, 2025

15. Customer Portal -Fee Codes

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    2 votes

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    0 comments  ·  CWP  ·  Delete…  ·  Admin →
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    Candace supported this idea  ·  May 5, 2025

16. 2023 User Summit- Allow a customer to ONLY change the exp. date on CC

    14 votes

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    0 comments  ·  CWP  ·  Delete…  ·  Admin →
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    Candace supported this idea  ·  May 5, 2025

17. Please have disconnection date show on penalty notices that appears on payment portal

    5 votes

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    0 comments  ·  CWP  ·  Delete…  ·  Admin →
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    Candace supported this idea  ·  May 5, 2025

18. MFA CWP 3.0

    3 votes

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    0 comments  ·  CWP  ·  Delete…  ·  Admin →
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    Candace supported this idea  ·  May 5, 2025

19. We would like to see the customer names on the printed payment receipt for credit or debit card payments made on the payment portal.

    3 votes

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    0 comments  ·  CWP  ·  Delete…  ·  Admin →
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    Candace supported this idea  ·  May 5, 2025

20. Allow us to add an account to CWP thru UB4/UMS

    3 votes

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    0 comments  ·  CWP  ·  Delete…  ·  Admin →
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    Candace supported this idea  ·  May 5, 2025