Melissa Osborne

My feedback

67 results found

1. Add forwarding address field to cancel service request

   7 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  UMS  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   Thank you for your software enhancement request. While we appreciate the suggestion, additional support from the community is needed before we can move this idea forward.

   Melissa Osborne supported this idea  ·  Apr 29, 2026

2. Replace Existing Contacts in Mass Add Documents, Notes, Contacts Addin

   3 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  UMS  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   Thank you for your software enhancement request. While we appreciate the suggestion, additional support from the community is needed before we can move this idea forward.

   Melissa Osborne supported this idea  ·  Apr 29, 2026

3. Reminders/ tasks

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  UMS  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   Thank you for your software enhancement request. While we appreciate the suggestion, additional support from the community is needed before we can move this idea forward.

   Melissa Osborne supported this idea  ·  Apr 29, 2026

4. accomodation request for default font change

   4 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  UMS  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   Thank you for your software enhancement request. While we appreciate the suggestion, additional support from the community is needed before we can move this idea forward.

   Melissa Osborne supported this idea  ·  Apr 29, 2026

5. Automatic Notification for Landlord Reversion

   6 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  UMS  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   This enhancement requires more votes to move it forward. Please add your support if this is something you would like to see in a future release.

   Melissa Osborne supported this idea  ·  Apr 29, 2026

6. Option to require phone number update with login

   10 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  UMS  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   Melissa Osborne supported this idea  ·  Apr 29, 2026

7. Customer Contact Wizard - Calls - Leave Voicemails

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  UMS  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   Thank you for your software enhancement request. While we appreciate the suggestion, additional support from the community is needed before we can move this idea forward.

   Melissa Osborne supported this idea  ·  Apr 29, 2026

8. show service address when selecting "Back" drop down

   7 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  UMS  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   Thank you for your software enhancement request. While we appreciate the suggestion, additional support from the community is needed before we can move this idea forward.

   Melissa Osborne supported this idea  ·  Apr 29, 2026

9. Payment Reminder Emails

   24 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  UMS  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Melissa Osborne supported this idea  ·  Apr 29, 2026

10. Customer name on GL report

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  UMS  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Thank you for your software enhancement request. While we appreciate the suggestion, additional support from the community is needed before we can move this idea forward.

    Melissa Osborne supported this idea  ·  Apr 29, 2026

11. APPLYING AUTO PAY CHANGES TO ALL CUSTOMERS.

    •  

    4 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  UMS  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Thank you for your software enhancement request. While we appreciate the suggestion, additional support from the community is needed before we can move this idea forward.

    Melissa Osborne supported this idea  ·  Apr 29, 2026

12. Including an Unposted Payments Field when Billing

    6 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  UMS  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Thank you for your software enhancement request. While we appreciate the suggestion, additional support from the community is needed before we can move this idea forward.

    Melissa Osborne supported this idea  ·  Apr 29, 2026

13. Enhanced Portal Display/Reporting for Customer Service

    13 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  UMS  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Melissa Osborne supported this idea  ·  Apr 29, 2026

14. Add "Device Note" to service order task page

    8 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  UMS  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    This enhancement requires more votes to move it forward. Please add your support if this is something you would like to see in a future release.

    Melissa Osborne supported this idea  ·  Apr 29, 2026

15. IVR to Confirm Address

    26 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  UMS  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Melissa Osborne supported this idea  ·  Apr 29, 2026

16. Break Out Delinquencies in Communication Preferences

    3 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  UMS  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Thanks for submitting this idea!

    To move a request forward, we look for strong support from the user community, and this one needs more votes to reach that point. Please share it with others who would find it useful and encourage them to vote.

    We'll continue to monitor this request and update it as interest grows.

    Melissa Osborne supported this idea  ·  Apr 29, 2026

17. Make IVR payments labeled as made through IVR system, not as Online Credit Card payments

    13 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  UMS  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Thank you for your software enhancement request. While we appreciate the suggestion, additional support from the community is needed before we can move this idea forward.

    Melissa Osborne supported this idea  ·  Apr 29, 2026

18. autopay information - Bank draft

    10 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  UMS  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Melissa Osborne supported this idea  ·  Apr 29, 2026

19. hide the zeros at the front of customer account number in the customer email they receive

    43 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  UMS  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Under Review  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Thank you for your suggestion. We are currently reviewing this request.

    Melissa Osborne supported this idea  ·  Apr 29, 2026

20. Be able to change the Mail From: section

    11 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  UMS  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Melissa Osborne supported this idea  ·  Apr 29, 2026