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Jessica Jones

← Customer Feedback for CUSI Products

My feedback

37 results found

  1. Option to require phone number update with login

    10 votes

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    Jessica Jones supported this idea  · 

  2. Add date created/ tran date to financial reporting to reconcile numbers across reports

    16 votes

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    Jessica Jones supported this idea  · 

  3. Subdivision Report

    5 votes

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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Thank you for your enhancement request and for contributing your idea. We value this input and appreciate the effort taken to share potential improvements.

    In order to proceed with this enhancement, we will need additional validation and support from the UMS community. Broader engagement helps us better understand demand and prioritize future development efforts.

    We encourage Uservoice members to review and vote on this idea if this is something you would like to see on a future update.

    Jessica Jones supported this idea  · 

  4. Including an Unposted Payments Field when Billing

    6 votes

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    Jessica Jones supported this idea  · 

  5. Enhanced Portal Display/Reporting for Customer Service

    13 votes

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    1 comment  ·  UMS  ·  Admin →
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    Jessica Jones supported this idea  · 

  6. "Limit to" and "Sort by" enhancement

    11 votes

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    2 comments  ·  UMS  ·  Admin →
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    Jessica Jones supported this idea  · 

  7. Memorized Report Parameters

    8 votes

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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Thank you for your enhancement request and for contributing your idea. We value this input and appreciate the effort taken to share potential improvements.

    In order to proceed with this enhancement, we will need additional validation and support from the UMS community. Broader engagement helps us better understand demand and prioritize future development efforts.

    We encourage Uservoice members to review and vote on this idea if this is something you would like to see in a future update.

    Jessica Jones supported this idea  · 

  8. Make IVR payments labeled as made through IVR system, not as Online Credit Card payments

    11 votes

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    0 comments  ·  UMS  ·  Admin →
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    Jessica Jones supported this idea  · 

  9. IVR to Confirm Address

    25 votes

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    Jessica Jones supported this idea  · 

  10. Batch Total Report

    4 votes

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    3 comments  ·  UMS  ·  Admin →
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    Jessica Jones supported this idea  · 

  11. hide the zeros at the front of customer account number in the customer email they receive

    42 votes

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    Jessica Jones supported this idea  · 

  12. Add Enrollment Date to DRAFT for Checking

    12 votes

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    1 comment  ·  UMS  ·  Admin →
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    Jessica Jones supported this idea  · 

  13. View Communication Results for E-bills

    38 votes

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    3 comments  ·  UMS  ·  Admin →
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    Jessica Jones supported this idea  · 

  14. Service Order Control Panel

    14 votes

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    3 comments  ·  UMS  ·  Admin →
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    Jessica Jones supported this idea  · 

  15. Bad debt maximum past due balance

    9 votes

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    1 comment  ·  UMS  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Thanks for the suggestion! Before we can consider this enhancement, we'll need to see more votes from the community. If this is something you'd like to see, please upvote the request and share it with others who might benefit!

    Jessica Jones supported this idea  · 

  16. Mass Entry of Locations

    10 votes

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    Jessica Jones supported this idea  · 

  17. Show Audit for changes on service orders

    14 votes

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    Jessica Jones commented  · 

    When a problem arises, it would be helpful to see all changes to a service order by each user. This would allow you to go directly to the specific user for any questions or follow up.

    Jessica Jones supported this idea  · 
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