Nicole Brafford

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1. Cities in search results

   1 vote

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   Nicole Brafford shared this idea  ·  Sep 29, 2025

2. Service Order Control Panel

   13 votes

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   3 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Nicole Brafford supported this idea  ·  May 12, 2025

3. Add Payment Reversals to Customer Payment History Report.

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   18 votes

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   3 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Nicole Brafford supported this idea  ·  May 12, 2025

4. More information or custom information on error reports

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   This enhancement requires more votes to move it forward. Please add your support if this is something you would like to see in a future release.

   Nicole Brafford shared this idea  ·  May 12, 2025

5. IVR to Confirm Address

   24 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Nicole Brafford supported this idea  ·  Apr 14, 2025

6. Show Test this Rate at the account level or see an option for a breakdown of a charge at the tier level.

   7 votes

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   1 comment  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Nicole Brafford supported this idea  ·  Oct 2, 2024

7. View Communication Results for E-bills

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   37 votes

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   3 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   Thank you for your suggestion. We are reviewing this request.

   Nicole Brafford supported this idea  ·  Oct 2, 2024

8. contract payoff

   6 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Nicole Brafford supported this idea  ·  Sep 4, 2024

9. batch bill correction

   5 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Nicole Brafford supported this idea  ·  Sep 4, 2024

10. shut off notice in notes

    14 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Nicole Brafford supported this idea  ·  Sep 4, 2024