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149 results found

  1. Rate Setup > Prorate Rate Checkbox

    National User Conference 2022: On the Prorate Rate box - add an explanation as to how and when this prorates.

    4 votes

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  2. print note button

    It would be very helpful to have a quick print button to print notes placed on a customer account or location.

    5 votes

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  3. Improve CSV files so that when export consumption data accounts with a high low meter or meter change out are accurate.

    When I am running a Consumption report and there are accounts with either high/low meters or meter change outs and I export the data the CSV file carries both the consumption and charges for those accounts double. This means the report is inaccurate and not able to be used as is. Further you would have no idea that this is happening unless you comb through the report which is not realistic. Please fix this for accurate reporting. You can compare what the accounts should really look like in the pdf version. Use Pennfield School - 110 Sandy Point Ave -…

    3 votes

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  4. For Service Request Manager, add additional contact fields for more phone numbers w/descriptors

    For the Service Request Manager, add more options for the customer to include more telephone numbers w/descriptors

    3 votes

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  5. Plants/Wells set as wells for gallons pumped and not standard account for gallons billed

    My plants/wells are currently set up as a standard account. My old system accounted for these being wells and treated them as such utilizing the gallons as pumped and not used. It would then put it on a report with the gallons billed to create the percentage and gallons of water loss for the month. As it is, we have to calculate the consumption for the plants and then put it in the operations summary in order to view the percentage of water loss. It would be really nice to have this automated.

    3 votes

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  6. Rate Code List Report Enhancement

    Add same limit and code filter options that are available on other reports to the Rate Code List report. Also add date range option so you can filter by the effective date of the rates.

    3 votes

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  7. Sewer on and off date options for customers that are considered snowbirds

    Currently we do not have the option to stop and turn on the sewer services for customers that leave for 1 plus months out of the year. They receive a base rate of $23 for having a water meter; but will not be charge for the 10 plus days they were still occupying the house for
    sewer services. By having this ability, it would eliminate human error to remember to turn the services back on.

    2 votes

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  8. For the Service Request Manager, have an option to email a utility employee a request has been made.

    Once a prospective customer fills out a request for service online, have UMS send an email to an employee at the utility.

    2 votes

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  9. Mobile Service Orders Options

    We'd like to be able to limit the completed MSO's on the map. This way the tech can see what orders are nearby that still need completed via the map. We'd also like additional options for the tech to select days, routes, etc on the map to view upcoming orders.

    0 votes

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