Include a reference tab when processing “Adjust bill”. This will allow for comments to be entered to clearly specify the reason why we are adjusting a specific charge/month. The feature to enter comments is available when selecting “Adjust”.
We are looking for votes on this request.
We would like to see a reason code/ comment box when executing the Adjust Bill function. We have this with regular adjustments but would like to see what we are changing to and from with notes when doing "Adjust Bill."