Adjust Bill
Include a reference tab when processing “Adjust bill”. This will allow for comments to be entered to clearly specify the reason why we are adjusting a specific charge/month. The feature to enter comments is available when selecting “Adjust”.
Farrah Palacio
shared this idea
This request has been completed in UMS Version 6.11+.
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Candace
commented
It would be helpful if the report of the adjustments showed any gallons that were changed as well.
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Anonymous
commented
I would love for the comments to show in the customer control panel - is that what we're saying here? In fact, comments about misc. charges, all of those places would be great if those comments/ notes would show up on pre-posting or posting report and in customer account control panel - like in reference area in history tab even. I use Adjust rather than Adjust Bill.
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Mallory
commented
We would like to see a reason code/ comment box when executing the Adjust Bill function. We have this with regular adjustments but would like to see what we are changing to and from with notes when doing "Adjust Bill."