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24 results found

1. Consolidated bills

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Val Lozano supported this idea  ·  Aug 12, 2025

2. Add payment to mobile application.

   3 votes

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes to move this software enhancement request forward. Your input matters!

   Val Lozano supported this idea  ·  Aug 12, 2025

3. default card present to be unchecked

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   Val Lozano supported this idea  ·  Aug 12, 2025

4. Password protection on Document Edits

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   Val Lozano supported this idea  ·  Aug 12, 2025

5. Subdivision Report

   3 votes

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   Val Lozano supported this idea  ·  Aug 12, 2025

6. Automate application of Penalty

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   Val Lozano supported this idea  ·  Aug 12, 2025

7. Memorized Report Parameters

   4 votes

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   Val Lozano supported this idea  ·  Aug 12, 2025

8. Service Order Control Panel

   13 votes

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   3 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Val Lozano supported this idea  ·  Aug 12, 2025

9. View Communication Results for E-bills

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   35 votes

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   2 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   Thank you for your suggestion. We are reviewing this request.

   Val Lozano supported this idea  ·  Aug 12, 2025

10. Automatic Notification for Landlord Reversion

    3 votes

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    Val Lozano supported this idea  ·  Aug 12, 2025

11. Add "Device Note" to service order task page

    4 votes

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    Val Lozano supported this idea  ·  Aug 12, 2025

12. Add Account Status Filter/Sort to Delinquency Register Report

    7 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Val Lozano supported this idea  ·  Aug 12, 2025

13. Add Payment Reversals to Customer Payment History Report.

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    16 votes

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    3 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Val Lozano supported this idea  ·  Aug 12, 2025

14. Add date created/ tran date to financial reporting to reconcile numbers across reports

    13 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Val Lozano supported this idea  ·  Aug 12, 2025

15. Need ability to enter both customer name or account number by default to access customer account

    23 votes

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    1 comment  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Val Lozano supported this idea  ·  Apr 21, 2025

16. Payment Reminder Emails

    17 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Val Lozano supported this idea  ·  Apr 21, 2025

17. Enhanced Portal Display/Reporting for Customer Service

    8 votes

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    1 comment  ·  UMS  ·  Delete…  ·  Admin →
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    Val Lozano supported this idea  ·  Apr 21, 2025

18. IVR to Confirm Address

    18 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Val Lozano supported this idea  ·  Apr 21, 2025

19. hide the zeros at the front of customer account number in the customer email they receive

    28 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Thank you for your suggestion. We are currently reviewing this request.

    Val Lozano supported this idea  ·  Apr 21, 2025

20. IVR Voice

    34 votes

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    3 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Val Lozano commented  ·  Apr 21, 2025  ·  Edit…  ·  Delete…

    We have started recommending our customers to save our IVR calls to their list of contacts, so they don't miss our important calls and reminders.

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    Val Lozano supported this idea  ·  Apr 21, 2025