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49 results found

1. Reject changes to or enrollment in Auto-Drafts on CWP within fixed number of days of next Auto-Draft

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   0 comments  ·  CWP  ·  Edit…  ·  Delete…  ·  Admin →
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   KJ shared this idea  ·  Jan 16, 2026

2. Auto Reject E-Check Payments on Disconnect Day

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   3 comments  ·  CWP  ·  Delete…  ·  Admin →
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   KJ supported this idea  ·  Jan 16, 2026

3. Configurable Dashboard

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   0 comments  ·  UB4  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   KJ supported this idea  ·  Jan 9, 2026

4. billing exception edit list - color code when account is reviewed

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   0 comments  ·  UB4  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   KJ supported this idea  ·  Jan 9, 2026

5. Operation Summary Report -

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   0 comments  ·  UB4  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   Thank you for submitting your enhancement request.

   We appreciate your initiative and the value your idea brings. To move forward with this enhancement, we require additional support from the broader user community.

   KJ supported this idea  ·  Nov 7, 2025

6. On account screen, customer tab should open up first not history

   7 votes

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   0 comments  ·  UB4  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   Additional votes are needed to support this software change request.

   KJ supported this idea  ·  Nov 7, 2025

7. Allow posting from Control Panel

   11 votes

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   0 comments  ·  UB4  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   KJ supported this idea  ·  Nov 7, 2025

8. Transfers

   4 votes

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   0 comments  ·  UB4  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   Thank you for your suggestion! We appreciate your input. At this time, we need additional votes and support from other users to move this request forward.

   Your engagement helps us prioritize improvements that matter most to our users.

   KJ supported this idea  ·  Nov 7, 2025

9. Show the 12 month customer average on the account.

   4 votes

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   0 comments  ·  UB4  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   This enhancement requires more votes to move it forward. Please add your support if this is something you would like to see in a future release.

   KJ supported this idea  ·  Nov 7, 2025

10. Password Requirements

    4 votes

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    0 comments  ·  UB4  ·  Delete…  ·  Admin →
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    KJ supported this idea  ·  Nov 7, 2025

11. final bill date

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    0 comments  ·  UB4  ·  Delete…  ·  Admin →
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    KJ supported this idea  ·  Nov 7, 2025

12. the WEB USER tab on the customer screen should change to a different color if the customer signed up for a web portal account.

    10 votes

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    1 comment  ·  UB4  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request. This was discussed in our quarterly meeting and in case you didn't know, there is a 'globe' at the top of the ACP that is displayed when users are signed up for the portal. Our plan is to deny this request because of the quick glance icons but we are leaving it out there to see if it gets some traction.

    KJ supported this idea  ·  Oct 14, 2025

13. Adjustment wizard enhancement

    3 votes

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    0 comments  ·  UB4  ·  Delete…  ·  Admin →
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    KJ supported this idea  ·  Oct 14, 2025

14. when on the payment screen, need to be able to go directly to the customers account without having to search it again.

    17 votes

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    3 comments  ·  UB4  ·  Delete…  ·  Admin →
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    KJ supported this idea  ·  Oct 14, 2025

15. Printing Bills

    5 votes

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    0 comments  ·  UB4  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Thank you for submitting your enhancement request.

    We appreciate your initiative and the value your idea brings. For this enhancement to be considered, we require additional support from the broader user community.

    KJ supported this idea  ·  Oct 14, 2025

16. billing exception list/changeouts - create single line review

    7 votes

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    0 comments  ·  UB4  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    KJ supported this idea  ·  Sep 12, 2025

17. Meter status On or Off on main customer screen in bold

    9 votes

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    0 comments  ·  UB4  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Thank you for submitting your enhancement request.

    We appreciate your initiative and the value your idea brings. To move forward with this enhancement, we require additional support from the broader user community.

    KJ supported this idea  ·  Sep 12, 2025

18. Enhance reports to list the total of the columns/categories

    5 votes

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    1 comment  ·  UB4  ·  Delete…  ·  Admin →
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    KJ supported this idea  ·  Sep 12, 2025

19. Payment Screen - make customers name in Bold

    10 votes

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    1 comment  ·  UB4  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    KJ supported this idea  ·  Sep 12, 2025

20. need someway to verify an e-bill didn't get kicked back for some reason

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    0 comments  ·  UB4  ·  Delete…  ·  Admin →
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    KJ supported this idea  ·  Sep 12, 2025