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1. We would like to have a form pop up each time the online account is accessed to have the customer update/verify their contact information.

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   2 comments  ·  CWP  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   KJ supported this idea  ·  Feb 18, 2026

2. Add backflow "test due" date on the customer portal account.

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   0 comments  ·  CWP  ·  Delete…  ·  Admin →
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   KJ supported this idea  ·  Feb 18, 2026

3. Link to my CWP from my UB4 Dashboard

   8 votes

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   0 comments  ·  UB4  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   KJ supported this idea  ·  Feb 18, 2026

4. Open Balance and Aged Receivables Balances over XXX.XX

   2 votes

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   0 comments  ·  UB4  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   Thank you for your suggestion. We are currently seeking additional votes to move it forward. If you support it, please consider casting your vote.

   KJ supported this idea  ·  Feb 18, 2026

5. Bill Calculation Error Report

   2 votes

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   0 comments  ·  UB4  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   This enhancement requires more votes to move it forward. Please add your support if this is something you would like to see in a future release.

   KJ supported this idea  ·  Feb 18, 2026

6. AUTO PAY WITHDRAW ON FINAL & WAITING STATUS

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   0 comments  ·  UB4  ·  Delete…  ·  Admin →
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   KJ supported this idea  ·  Feb 18, 2026

7. Show account balances in the pre-posting report. This could potentially show errors before posting.

   6 votes

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   0 comments  ·  UB4  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   This enhancement requires more votes to move it forward. Please add your support if this is something you would like to see in a future release.

   KJ supported this idea  ·  Feb 18, 2026

8. Preview before posting bills

   2 votes

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   0 comments  ·  UB4  ·  Delete…  ·  Admin →
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   KJ supported this idea  ·  Feb 18, 2026

9. PRINT USAGE HISTORY

   2 votes

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   0 comments  ·  UB4  ·  Delete…  ·  Admin →
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   KJ supported this idea  ·  Feb 18, 2026

10. Email History on Customer Account

    2 votes

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    0 comments  ·  UB4  ·  Delete…  ·  Admin →
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    KJ supported this idea  ·  Feb 18, 2026

11. Mass Customer Contact Filter & Import Options

    6 votes

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    0 comments  ·  UB4  ·  Delete…  ·  Admin →
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    KJ supported this idea  ·  Feb 18, 2026

12. Customer Contact Wizard Sequence Number

    12 votes

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    2 comments  ·  UMS  ·  Delete…  ·  Admin →
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    KJ supported this idea  ·  Feb 18, 2026

13. expiration limitation on UDC

    2 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    KJ supported this idea  ·  Feb 18, 2026

14. Fix CWP for customers with multilple accounts.

    4 votes

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    KJ supported this idea  ·  Feb 18, 2026

15. Add Enrollment Date to DRAFT for Checking

    4 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    KJ supported this idea  ·  Feb 18, 2026

16. Multi-Location Payments - Single Payment

    11 votes

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    0 comments  ·  CWP  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    KJ supported this idea  ·  Jan 16, 2026

17. IVR To Explain How To Key In Payment Amount

    5 votes

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    KJ supported this idea  ·  Jan 16, 2026

18. Customer Portal - Meter and Transmitter Number

    5 votes

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    0 comments  ·  CWP  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    KJ supported this idea  ·  Jan 16, 2026

19. Electronic Payment Failure Reasons

    7 votes

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    1 comment  ·  CWP  ·  Delete…  ·  Admin →
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    KJ supported this idea  ·  Jan 16, 2026

20. Utility Facing Application In CWP

    9 votes

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    1 comment  ·  CWP  ·  Delete…  ·  Admin →
    How important is this to you?

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    KJ supported this idea  ·  Jan 16, 2026