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1. Customers on ACH and on Payment Arrangement

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Kim shared this idea  ·  Dec 5, 2023

2. Add Phone Field & Email Field to Setup Autopay

   20 votes

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   1 comment  ·  UMS  ·  Delete…  ·  Admin →
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   Kim commented  ·  Dec 5, 2023  ·  Edit…  ·  Delete…

   Would give us another chance to get current contact information. Customers are terrible about keeping their telephone and email information up to date.

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   Kim supported this idea  ·  Dec 5, 2023

3. Allow line breaks in message communications

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   9 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We are reviewing this request.

   Kim supported this idea  ·  Dec 5, 2023

4. Declined Autopay & Expiring Credit Card - Auto Email & Auto Note

   54 votes

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   4 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We are reviewing this request.

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   Kim commented  ·  Dec 5, 2023  ·  Edit…  ·  Delete…

   The declined ACH bank draft and credit / debit cards take us so much time to notify customers. What is meant to be a convenience for the customer is a real time burden for us. What is worse, a customer is usually a repeat offender.

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   Kim supported this idea  ·  Dec 5, 2023

5. print note button

   6 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We are reviewing this request.

   Kim supported this idea  ·  Jun 15, 2023