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Kim

← Customer Feedback for CUSI Products

My feedback

8 results found

  1. Sort shutoff service orders by route

    8 votes

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    1 comment  ·  UMS  ·  Admin →
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    Kim supported this idea  · 

  2. Customers on ACH and on Payment Arrangement

    6 votes

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    0 comments  ·  UMS  ·  Admin →
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  3. Add Phone Field & Email Field to Setup Autopay

    19 votes

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    1 comment  ·  UMS  ·  Admin →
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    Kim commented  · 

    Would give us another chance to get current contact information. Customers are terrible about keeping their telephone and email information up to date.

    Kim supported this idea  · 

  4. Allow line breaks in message communications

    9 votes

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    0 comments  ·  UMS  ·  Admin →
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  5. Adjust Bill

    16 votes

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    3 comments  ·  UMS  ·  Admin →
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  6. Declined Autopay & Expiring Credit Card - Auto Email & Auto Note

    47 votes

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    4 comments  ·  UMS  ·  Admin →
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    Kim commented  · 

    The declined ACH bank draft and credit / debit cards take us so much time to notify customers. What is meant to be a convenience for the customer is a real time burden for us. What is worse, a customer is usually a repeat offender.

    Kim supported this idea  · 

  7. Missing/Inactive Services

    5 votes

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    0 comments  ·  UMS  ·  Admin →
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  8. print note button

    5 votes

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