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20 results found

1. Backflow Testers

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We are seeking additional votes to move this request forward.

   If you support it, please consider casting your vote.

   Kim supported this idea  ·  Jan 30, 2026

2. Backflow Tester List

   4 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We are seeking additional votes to move this request forward.

   If you support it, please consider casting your vote.

   Kim supported this idea  ·  Jan 30, 2026

3. Email notification on ALL payments made for accounts in shut off status.

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   5 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   This enhancement requires more votes to move it forward. Please add your support if this is something you would like to see in a future release.

   Kim supported this idea  ·  Jan 30, 2026

4. Need ability to enter both customer name or account number by default to access customer account

   23 votes

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   1 comment  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Kim supported this idea  ·  Jan 30, 2026

5. Create Owner/Renter Report

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   8 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Kim supported this idea  ·  Jan 30, 2026

6. payment arrangement draft

   5 votes

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   1 comment  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

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   Kim commented  ·  Jan 30, 2026  ·  Edit…  ·  Delete…

   At one time we were able to allow customer on payment arrangements to be on auto draft. It was very helpful. Then one day our ability to put in specific amounts for arrangement drafts stopped.

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   Kim supported this idea  ·  Jan 30, 2026

7. Customer Contact Wizard for Location Contacts

   5 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Kim supported this idea  ·  Jan 30, 2026

8. Location Alt ID

   7 votes

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   3 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Kim supported this idea  ·  Jan 30, 2026

9. Color Coding

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   8 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Kim supported this idea  ·  Jan 30, 2026

10. Leave a note on the account after sending email using Customer Contact Wizard

    6 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Kim supported this idea  ·  Jan 30, 2026

11. Enhanced Portal Display/Reporting for Customer Service

    10 votes

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    1 comment  ·  UMS  ·  Delete…  ·  Admin →
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    Kim supported this idea  ·  Jan 30, 2026

12. saved web portal payment used to pay from UMS

    6 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Kim supported this idea  ·  Jan 30, 2026

13. CUSTOMER CONTACT LIST

    4 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Kim supported this idea  ·  Feb 4, 2025

14. Customer Contact Wizard Impovements

    7 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Kim supported this idea  ·  Feb 4, 2025

15. Option to disable email communication for delinquency and shut off notices. Only allow email communication for billing.

    4 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Kim supported this idea  ·  Feb 4, 2025

16. Mass Entry of Locations

    8 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Kim supported this idea  ·  Feb 4, 2025

17. Prevent Duplicate Electronic Payments on CWP

    14 votes

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    1 comment  ·  UMS  ·  Delete…  ·  Admin →
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    Kim supported this idea  ·  Feb 4, 2025

18. Customers on ACH and on Payment Arrangement

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    6 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Kim shared this idea  ·  Dec 5, 2023

19. Add Phone Field & Email Field to Setup Autopay

    25 votes

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    1 comment  ·  UMS  ·  Delete…  ·  Admin →
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    Kim commented  ·  Dec 5, 2023  ·  Edit…  ·  Delete…

    Would give us another chance to get current contact information. Customers are terrible about keeping their telephone and email information up to date.

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    Kim supported this idea  ·  Dec 5, 2023

20. Allow line breaks in message communications

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    9 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We are reviewing this request.

    Kim supported this idea  ·  Dec 5, 2023