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26 results found

1. Limit Customer Communication Preferences

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   1 comment  ·  CWP  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

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   Deana Sweet commented  ·  Feb 23, 2026  ·  Edit…  ·  Delete…

   You can go into the settings and turn off printing. In Payment portal under portal settings, then configure portal features. Turn off the Print and eBills are Mutually Exclusive, so it is one or the other.

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   Deana Sweet supported this idea  ·  May 14, 2025

2. Print or export detailed account history from the customer portal

   14 votes

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   0 comments  ·  CWP  ·  Delete…  ·  Admin →
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   Planned  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   This item is planned for release with our CWP3

   Deana Sweet supported this idea  ·  Feb 23, 2026

3. Electronic Payment Failure Reasons

   8 votes

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   1 comment  ·  CWP  ·  Delete…  ·  Admin →
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   Deana Sweet supported this idea  ·  Feb 23, 2026

4. Auto Pay Sign Up during Payments

   3 votes

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   0 comments  ·  CWP  ·  Delete…  ·  Admin →
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   Deana Sweet supported this idea  ·  Feb 23, 2026

5. Please have disconnection date show on penalty notices that appears on payment portal

   6 votes

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   Deana Sweet supported this idea  ·  Feb 23, 2026

6. CWP: payment(s)/ user fees

   7 votes

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   Deana Sweet supported this idea  ·  Feb 23, 2026

7. Add backflow "test due" date on the customer portal account.

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   Deana Sweet supported this idea  ·  Feb 23, 2026

8. Multi-Location Payments - Single Payment

   12 votes

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Deana Sweet supported this idea  ·  Feb 23, 2026

9. CWP from UMS account

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   13 votes

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Deana Sweet supported this idea  ·  May 14, 2025

10. Consolidated bills

    8 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Deana Sweet supported this idea  ·  May 14, 2025

11. 2023 User Summit- Allow a customer to ONLY change the exp. date on CC

    14 votes

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    Deana Sweet supported this idea  ·  Mar 31, 2025

12. email update

    9 votes

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    Deana Sweet supported this idea  ·  Mar 31, 2025

13. autopay setup too cumbersome

    5 votes

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    Deana Sweet supported this idea  ·  Mar 31, 2025

14. payment agreement view

    6 votes

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    2 comments  ·  CWP  ·  Delete…  ·  Admin →
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    Deana Sweet supported this idea  ·  Mar 31, 2025

15. credit card failure note

    10 votes

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    Deana Sweet supported this idea  ·  Mar 31, 2025

16. We would like to have a form pop up each time the online account is accessed to have the customer update/verify their contact information.

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    Deana Sweet supported this idea  ·  Mar 31, 2025

17. If Aged Receivables has an option to select unposted payments

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    3 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Thank you for your suggestion! We appreciate your input and see the potential value in this enhancement. At this time, we need additional votes and support from other users to move this request forward.

    Your engagement helps us prioritize improvements that matter most to our users.

    Deana Sweet shared this idea  ·  Mar 31, 2025

18. If account receivables had an Includes button for unposted payments

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    4 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
    How important is this to you?

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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Thank you for your suggestion! We appreciate your input and see the potential value in this enhancement. At this time, we need additional votes and support from other users to move this request forward.

    Your engagement helps us prioritize improvements that matter most to our users.

    Deana Sweet shared this idea  ·  Mar 31, 2025

19. Prevent Duplicate Electronic Payments on CWP

    14 votes

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    1 comment  ·  UMS  ·  Delete…  ·  Admin →
    How important is this to you?

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    Deana Sweet supported this idea  ·  Mar 17, 2025

20. Multiple E-Bill Templates

    13 votes

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    2 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We are waiting for votes on this request.

    Deana Sweet supported this idea  ·  Mar 17, 2025