Audri Wooddell

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37 results found

1. Customer Tab Active Box

   11 votes

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   4 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Audri Wooddell supported this idea  ·  Nov 5, 2026

2. payment arrangement draft

   10 votes

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   2 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Audri Wooddell supported this idea  ·  Nov 4, 2026

3. Batch Management Screen shows 0.00 dollars and makes users take extra steps to find correct batch to close

   8 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Audri Wooddell supported this idea  ·  Nov 4, 2026

4. One week email notification prior to ACH Autopay Transactions

   14 votes

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   1 comment  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Audri Wooddell supported this idea  ·  Nov 4, 2026

5. Need ability to enter both customer name or account number by default to access customer account

   26 votes

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   1 comment  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Audri Wooddell supported this idea  ·  Nov 4, 2026

6. SERVICE ORDERS Date due VS Scheduled Date

   4 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Audri Wooddell supported this idea  ·  Nov 4, 2026

7. The Ability To Customize The Spacing In Ebill Configuration

   3 votes

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   Audri Wooddell supported this idea  ·  Nov 4, 2026

8. IVR to Confirm Address

   26 votes

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   Audri Wooddell supported this idea  ·  Nov 4, 2026

9. hide the zeros at the front of customer account number in the customer email they receive

   43 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   Thank you for your suggestion. We are currently reviewing this request.

   Audri Wooddell supported this idea  ·  Nov 4, 2026

10. Max Adjustment Amount

    3 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We are seeking additional votes to move this request forward.

    If you support it, please consider casting your vote.

    Audri Wooddell supported this idea  ·  Nov 4, 2026

11. Expiration Date for Disallow Payment Methods

    11 votes

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    7 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    This enhancement requires more votes to move it forward. Please add your support if this is something you would like to see in a future release.

    Audri Wooddell supported this idea  ·  Nov 4, 2026

12. Automatic Notification for Landlord Reversion

    6 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    This enhancement requires more votes to move it forward. Please add your support if this is something you would like to see in a future release.

    Audri Wooddell supported this idea  ·  Nov 4, 2026

13. Make IVR payments labeled as made through IVR system, not as Online Credit Card payments

    13 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Thank you for your software enhancement request. While we appreciate the suggestion, additional support from the community is needed before we can move this idea forward.

    Audri Wooddell supported this idea  ·  Nov 4, 2026

14. accomodation request for default font change

    4 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Thank you for your software enhancement request. While we appreciate the suggestion, additional support from the community is needed before we can move this idea forward.

    Audri Wooddell supported this idea  ·  Nov 4, 2026

15. autopay information - Bank draft

    10 votes

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    Audri Wooddell supported this idea  ·  Nov 4, 2026

16. Would it be possible to make it so that customer-initiated email address updates in the CWP portal automatically change the email address in

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    2 votes

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    Audri Wooddell supported this idea  ·  Nov 4, 2026

17. Implement 2 templates for configure e-bill statements in Setup

    2 votes

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    Audri Wooddell supported this idea  ·  Nov 4, 2026

18. Allow more time to view Auto Payment account information

    3 votes

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    Audri Wooddell supported this idea  ·  Nov 4, 2026

19. Screen Enlargement on Pop Up Windows

    3 votes

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    Audri Wooddell supported this idea  ·  Nov 4, 2026

20. More than One Email Address

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    2 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Audri Wooddell supported this idea  ·  Nov 4, 2026