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91 results found

1. Suppress Early Pay Discounts on Final Bills

   2 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Candace supported this idea  ·  May 5, 2025

2. Location Alt ID

   6 votes

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   3 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Candace supported this idea  ·  May 5, 2025

3. Auto generate an email to customers who establish service.

   6 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Candace supported this idea  ·  May 5, 2025

4. Integration with Diamond Maps

   3 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Candace supported this idea  ·  May 5, 2025

5. Consolidated bills

   6 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Candace supported this idea  ·  May 5, 2025

6. Payment Reminder Emails

   15 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Candace supported this idea  ·  May 5, 2025

7. Bad debt maximum past due balance

   9 votes

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   1 comment  ·  UMS  ·  Delete…  ·  Admin →
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   Candace supported this idea  ·  May 5, 2025

8. Ability to select default payment when batch has multiple payment types

   7 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Candace supported this idea  ·  May 5, 2025

9. Enhanced Portal Display/Reporting for Customer Service

   8 votes

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   1 comment  ·  UMS  ·  Delete…  ·  Admin →
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   Candace supported this idea  ·  May 5, 2025

10. IVR to Confirm Address

    15 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Candace supported this idea  ·  May 5, 2025

11. hide the zeros at the front of customer account number in the customer email they receive

    21 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Candace supported this idea  ·  May 5, 2025

12. Add Payment Reversals to Customer Payment History Report.

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    15 votes

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    3 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Candace supported this idea  ·  May 5, 2025

13. Transfer Individual Charges

    31 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Candace supported this idea  ·  May 5, 2025

14. 2023 User Summit-CWP Tool Tips

    9 votes

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    1 comment  ·  CWP  ·  Delete…  ·  Admin →
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    Candace supported this idea  ·  May 5, 2025

15. Customer Portal -Fee Codes

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    2 votes

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    0 comments  ·  CWP  ·  Delete…  ·  Admin →
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    Candace supported this idea  ·  May 5, 2025

16. 2023 User Summit- Allow a customer to ONLY change the exp. date on CC

    14 votes

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    0 comments  ·  CWP  ·  Delete…  ·  Admin →
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    Candace supported this idea  ·  May 5, 2025

17. Please have disconnection date show on penalty notices that appears on payment portal

    4 votes

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    0 comments  ·  CWP  ·  Delete…  ·  Admin →
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    Candace supported this idea  ·  May 5, 2025

18. MFA CWP 3.0

    3 votes

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    0 comments  ·  CWP  ·  Delete…  ·  Admin →
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    Candace supported this idea  ·  May 5, 2025

19. We would like to see the customer names on the printed payment receipt for credit or debit card payments made on the payment portal.

    3 votes

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    0 comments  ·  CWP  ·  Delete…  ·  Admin →
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    Candace supported this idea  ·  May 5, 2025

20. Allow us to add an account to CWP thru UB4/UMS

    3 votes

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    0 comments  ·  CWP  ·  Delete…  ·  Admin →
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    Candace supported this idea  ·  May 5, 2025