My feedback

100 results found

1. Customer Portal - Meter and Transmitter Number

   5 votes

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   0 comments  ·  CWP  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Candace supported this idea  ·  Oct 28, 2025

2. email template include default subject

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   0 comments  ·  UMS  ·  Edit…  ·  Delete…  ·  Admin →
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   Candace shared this idea  ·  Oct 17, 2025

3. open account in UMS from email link

   2 votes

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   1 comment  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   Thank you for submitting your enhancement request.

   We appreciate your initiative and the value your idea brings. For this enhancement to be considered, we require additional support from the broader user community.

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   Candace commented  ·  Oct 14, 2025  ·  Edit…  ·  Delete…

   Less clicks should never need votes. :)

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   Candace shared this idea  ·  Mar 13, 2025

4. would like less clicks of tab button on the payment screen after entering check number

   23 votes

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   1 comment  ·  UB4  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   Thank you for your suggestion. We are reviewing this request.

   Candace supported this idea  ·  Dec 20, 2024

5. Mass add UDC (User Defined Code) via CSV file

   1 vote

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   0 comments  ·  UMS  ·  Edit…  ·  Delete…  ·  Admin →
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   Candace shared this idea  ·  Sep 2, 2025

6. Mass add UDC (User Defined Code) via CSV file

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   0 comments  ·  UMS  ·  Edit…  ·  Delete…  ·  Admin →
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   Candace shared this idea  ·  Sep 2, 2025

7. Show Test this Rate at the account level or see an option for a breakdown of a charge at the tier level.

   7 votes

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   1 comment  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Candace supported this idea  ·  May 5, 2025

8. Customer Contact Wizard for Location Contacts

   4 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Candace supported this idea  ·  May 5, 2025

9. CUSTOMER CONTACT LIST

   4 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Candace supported this idea  ·  May 5, 2025

10. Batch Management Screen shows 0.00 dollars and makes users take extra steps to find correct batch to close

    4 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Candace supported this idea  ·  May 5, 2025

11. One week email notification prior to ACH Autopay Transactions

    7 votes

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    1 comment  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Candace supported this idea  ·  May 5, 2025

12. Lien Creation

    2 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
    How important is this to you?

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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Candace supported this idea  ·  May 5, 2025

13. Customer Tab Active Box

    9 votes

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    4 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Candace supported this idea  ·  May 5, 2025

14. Backflow Test History

    3 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Candace supported this idea  ·  May 5, 2025

15. Need ability to enter both customer name or account number by default to access customer account

    23 votes

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    1 comment  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Candace supported this idea  ·  May 5, 2025

16. Contacts should have the same "Type" fields as Customers

    7 votes

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    1 comment  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Candace supported this idea  ·  May 5, 2025

17. NEED option for a different Bill Format online for a different rate code

    2 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Candace supported this idea  ·  May 5, 2025

18. IVR calling all numbers instead of only primary

    5 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
    How important is this to you?

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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Candace supported this idea  ·  May 5, 2025

19. Communication for accounts with multi locations

    2 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
    How important is this to you?

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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Candace supported this idea  ·  May 5, 2025

20. Service Order Control Panel

    13 votes

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    3 comments  ·  UMS  ·  Delete…  ·  Admin →
    How important is this to you?

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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Candace supported this idea  ·  May 5, 2025