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108 results found

1. Auto generate an email to customers who establish service.

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

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   Candace supported this idea  ·  May 5, 2025

2. Integration with Diamond Maps

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Candace supported this idea  ·  May 5, 2025

3. Consolidated bills

   4 votes

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Candace supported this idea  ·  May 5, 2025

4. Location drop down at a glance screen

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   9 votes

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   2 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Candace commented  ·  May 5, 2025  ·  Edit…  ·  Delete…

   An "as of" field would be brilliant. I would like to have it next to phone numbers and email addresses. This way when you are on a call you can see how old it is and take the time to confirm it.

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   Candace supported this idea  ·  May 5, 2025

5. Payment Reminder Emails

   13 votes

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Candace supported this idea  ·  May 5, 2025

6. Bad debt maximum past due balance

   9 votes

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   Candace supported this idea  ·  May 5, 2025

7. Ability to select default payment when batch has multiple payment types

   7 votes

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   Candace supported this idea  ·  May 5, 2025

8. Enhanced Portal Display/Reporting for Customer Service

   8 votes

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   Candace supported this idea  ·  May 5, 2025

9. IVR to Confirm Address

   12 votes

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   Candace supported this idea  ·  May 5, 2025

10. hide the zeros at the front of customer account number in the customer email they receive

    14 votes

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    Candace supported this idea  ·  May 5, 2025

11. Add Payment Reversals to Customer Payment History Report.

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    8 votes

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    3 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Candace supported this idea  ·  May 5, 2025

12. Transfer Individual Charges

    23 votes

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    Candace supported this idea  ·  May 5, 2025

13. 2023 User Summit-CWP Tool Tips

    9 votes

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    1 comment  ·  CWP  ·  Delete…  ·  Admin →
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    Candace supported this idea  ·  May 5, 2025

14. Customer Portal -Fee Codes

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    0 comments  ·  CWP  ·  Delete…  ·  Admin →
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    Candace supported this idea  ·  May 5, 2025

15. 2023 User Summit- Allow a customer to ONLY change the exp. date on CC

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    0 comments  ·  CWP  ·  Delete…  ·  Admin →
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    Candace supported this idea  ·  May 5, 2025

16. Please have disconnection date show on penalty notices that appears on payment portal

    4 votes

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    Candace supported this idea  ·  May 5, 2025

17. MFA CWP 3.0

    3 votes

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    Candace supported this idea  ·  May 5, 2025

18. We would like to see the customer names on the printed payment receipt for credit or debit card payments made on the payment portal.

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    Candace supported this idea  ·  May 5, 2025

19. Allow us to add an account to CWP thru UB4/UMS

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    Candace supported this idea  ·  May 5, 2025

20. Add a "forever" option for pop-up expiration dates

    3 votes

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    0 comments  ·  CWP  ·  Delete…  ·  Admin →
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    Candace supported this idea  ·  May 5, 2025