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19 results found

1. Enrollment in AutoPayment via the IVR

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   John Massey supported this idea  ·  Nov 6, 2025

2. IVR Voice

   34 votes

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   3 comments  ·  UMS  ·  Delete…  ·  Admin →
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   John Massey supported this idea  ·  Nov 6, 2025

3. Email notification on ALL payments made for accounts in shut off status.

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   3 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   John Massey supported this idea  ·  Nov 6, 2025

4. Fix CWP for customers with multilple accounts.

   2 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   John Massey shared this idea  ·  Nov 6, 2025

5. Add Account Status Filter/Sort to Delinquency Register Report

   7 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   John Massey supported this idea  ·  Aug 12, 2025

6. Contacts should have the same "Type" fields as Customers

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   1 comment  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   John Massey supported this idea  ·  Aug 12, 2025

7. Replace Existing Contacts in Mass Add Documents, Notes, Contacts Addin

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   John Massey supported this idea  ·  Aug 11, 2025

8. Mass Add via Spreadsheet

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   0 comments  ·  UMS  ·  Edit…  ·  Delete…  ·  Admin →
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   John Massey shared this idea  ·  Jun 3, 2025

9. Lock Penalties to Billing Dates

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   0 comments  ·  UMS  ·  Edit…  ·  Delete…  ·  Admin →
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   John Massey shared this idea  ·  Jun 3, 2025

10. Automatically Revert Rate Codes on Move Out/Move In

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    0 comments  ·  UMS  ·  Edit…  ·  Delete…  ·  Admin →
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    John Massey shared this idea  ·  May 22, 2025

11. Add Payment Reversals to Customer Payment History Report.

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    16 votes

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    3 comments  ·  UMS  ·  Delete…  ·  Admin →
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    John Massey supported this idea  ·  May 22, 2025

12. Have Consistency with Account numbers when pulling reports

    3 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    John Massey supported this idea  ·  May 9, 2025

13. Notifications when payments are made on lien accounts

    3 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    John Massey supported this idea  ·  May 9, 2025

14. hide the zeros at the front of customer account number in the customer email they receive

    26 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Thank you for your suggestion. We are currently reviewing this request.

    John Massey supported this idea  ·  May 9, 2025

15. Reporting for billing adjustments

    3 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    John Massey supported this idea  ·  Dec 23, 2024

16. Suppress Early Pay Discounts on Final Bills

    2 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    John Massey shared this idea  ·  Sep 16, 2024

17. CWP from UMS account

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    13 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    John Massey supported this idea  ·  Sep 16, 2024

18. View Communication Results for E-bills

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    35 votes

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    2 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Thank you for your suggestion. We are reviewing this request.

    John Massey supported this idea  ·  Sep 16, 2024

19. Show Audit for changes on service orders

    12 votes

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    1 comment  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    John Massey supported this idea  ·  Jun 11, 2024