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14 results found

1. Configurable Control Panel

   3 votes

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   0 comments  ·  UB4  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Kim Pekofske supported this idea  ·  Aug 14, 2024

2. Company logo

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   0 comments  ·  UB4  ·  Delete…  ·  Admin →
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   Kim Pekofske supported this idea  ·  Jul 15, 2024

3. Detailed email history from using Customer Contact Wizard

   9 votes

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   2 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Kim Pekofske supported this idea  ·  Jul 15, 2024

4. Allow embedded clickable (linkable) images on Email Message Templates

   4 votes

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   2 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Kim Pekofske supported this idea  ·  Jul 15, 2024

5. View Communication Results for E-bills

   • 

   17 votes

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   1 comment  ·  UMS  ·  Delete…  ·  Admin →
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   Kim Pekofske supported this idea  ·  Jul 15, 2024

6. Declined Autopay & Expiring Credit Card - Auto Email & Auto Note

   54 votes

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   4 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We are reviewing this request.

   Kim Pekofske supported this idea  ·  Jul 15, 2024

7. Ability to edit standard "payment received" email receipt through portal

   2 votes

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   1 comment  ·  CWP  ·  Delete…  ·  Admin →
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   Kim Pekofske commented  ·  May 1, 2024  ·  Edit…  ·  Delete…

   Also on recurring payments, they need to receive a receipt showing the bill amount and CC fees charged to the card.

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   Kim Pekofske supported this idea  ·  May 1, 2024

8. Add a tab on the Payment Services Dashboard for Rejected/Failed/NSF payments for Echeck

   4 votes

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   0 comments  ·  CWP  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Kim Pekofske supported this idea  ·  May 1, 2024

9. 2023 User Summit-CWP Tool Tips

   7 votes

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   1 comment  ·  CWP  ·  Delete…  ·  Admin →
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   Kim Pekofske supported this idea  ·  May 1, 2024

10. email update

    7 votes

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    0 comments  ·  CWP  ·  Delete…  ·  Admin →
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    Kim Pekofske supported this idea  ·  May 1, 2024

11. 2023 User Summit- Allow a customer to ONLY change the exp. date on CC

    10 votes

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    0 comments  ·  CWP  ·  Delete…  ·  Admin →
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    Kim Pekofske supported this idea  ·  May 1, 2024

12. Please have disconnection date show on penalty notices that appears on payment portal

    2 votes

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    0 comments  ·  CWP  ·  Delete…  ·  Admin →
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    Kim Pekofske shared this idea  ·  May 1, 2024

13. Electronic Payment Failure Reasons

    5 votes

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    1 comment  ·  CWP  ·  Delete…  ·  Admin →
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    Kim Pekofske supported this idea  ·  May 1, 2024

14. Print or export detailed account history from the customer portal

    11 votes

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    0 comments  ·  CWP  ·  Delete…  ·  Admin →
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    Planned  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    This item is planned for release with our CWP3

    Kim Pekofske supported this idea  ·  May 1, 2024