Ahleana Burton

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21 results found

1. Option to disable email communication for delinquency and shut off notices. Only allow email communication for billing.

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Ahleana Burton supported this idea  ·  Jan 16, 2026

2. Prevent Duplicate Electronic Payments on CWP

   15 votes

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   Ahleana Burton supported this idea  ·  Jan 16, 2026

3. Delinquency Notice

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Ahleana Burton supported this idea  ·  Jan 16, 2026

4. 2023 User Summit-Limit dates on expiring credit cards

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   Ahleana Burton supported this idea  ·  Jan 16, 2026

5. Meter Change Report

   14 votes

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   This request needs more votes.

   Ahleana Burton supported this idea  ·  Jan 16, 2026

6. Robo Calls going to more than one telephone number, have more than one primary telephone number.

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Ahleana Burton supported this idea  ·  Jan 16, 2026

7. Last 4 of Card Number

   7 votes

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Ahleana Burton supported this idea  ·  Jan 16, 2026

8. Payment Time Stamp on Customer Payment History Report

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   13 votes

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   Ahleana Burton supported this idea  ·  Jan 16, 2026

9. IVR calling all numbers instead of only primary

   5 votes

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Ahleana Burton supported this idea  ·  Jan 16, 2026

10. spell check

    9 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Ahleana Burton supported this idea  ·  Jan 16, 2026

11. Show Audit for changes on service orders

    13 votes

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    1 comment  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Ahleana Burton supported this idea  ·  Jan 16, 2026

12. Option to require phone number update with login

    2 votes

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    Ahleana Burton supported this idea  ·  Jan 16, 2026

13. Larger font size in windows and in printout reports

    8 votes

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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Additional votes are needed to move this request forward. If there is a specific report that requires larger font, please reach out to our technical support team for assistance in modifying the report to better suit your needs.

    Ahleana Burton supported this idea  ·  Jan 16, 2026

14. View Communication Results for E-bills

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    36 votes

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    3 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Thank you for your suggestion. We are reviewing this request.

    Ahleana Burton supported this idea  ·  Jan 16, 2026

15. Automate application of Penalty

    3 votes

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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Thank you for your enhancement request and for contributing your idea. We value this input and appreciate the effort taken to share potential improvements.

    In order to proceed with this enhancement, we will need additional validation and support from the UMS community. Broader engagement helps us better understand demand and prioritize future development efforts.

    We encourage Uservoice members to review and vote on this idea if this is something you would like to see on a future update.

    Ahleana Burton supported this idea  ·  Jan 16, 2026

16. Add Enrollment Date to DRAFT for Checking

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    Ahleana Burton supported this idea  ·  Jan 16, 2026

17. Enhanced Portal Display/Reporting for Customer Service

    10 votes

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    1 comment  ·  UMS  ·  Delete…  ·  Admin →
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    Ahleana Burton supported this idea  ·  Jan 16, 2026

18. Make IVR payments labeled as made through IVR system, not as Online Credit Card payments

    5 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Ahleana Burton supported this idea  ·  Jan 16, 2026

19. Need to develop an APP for customers, so they can fully manage their account from their phone.

    4 votes

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    Ahleana Burton supported this idea  ·  Jan 16, 2026

20. IVR Voice

    36 votes

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    3 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Ahleana Burton supported this idea  ·  Jan 16, 2026