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22 results found

1. Option to disable email communication for delinquency and shut off notices. Only allow email communication for billing.

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Ahleana Burton supported this idea  ·  Jan 16, 2026

2. Prevent Duplicate Electronic Payments on CWP

   14 votes

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   Ahleana Burton supported this idea  ·  Jan 16, 2026

3. Delinquency Notice

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Ahleana Burton supported this idea  ·  Jan 16, 2026

4. 2023 User Summit-Limit dates on expiring credit cards

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   Ahleana Burton supported this idea  ·  Jan 16, 2026

5. Meter Change Report

   13 votes

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   This request needs more votes.

   Ahleana Burton supported this idea  ·  Jan 16, 2026

6. Robo Calls going to more than one telephone number, have more than one primary telephone number.

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Ahleana Burton supported this idea  ·  Jan 16, 2026

7. Last 4 of Card Number

   7 votes

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Ahleana Burton supported this idea  ·  Jan 16, 2026

8. Payment Time Stamp on Customer Payment History Report

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   13 votes

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   Ahleana Burton supported this idea  ·  Jan 16, 2026

9. IVR calling all numbers instead of only primary

   5 votes

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Ahleana Burton supported this idea  ·  Jan 16, 2026

10. spell check

    9 votes

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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Ahleana Burton supported this idea  ·  Jan 16, 2026

11. Show Audit for changes on service orders

    13 votes

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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Ahleana Burton supported this idea  ·  Jan 16, 2026

12. Option to require phone number update with login

    2 votes

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    Ahleana Burton supported this idea  ·  Jan 16, 2026

13. Larger font size in windows and in printout reports

    8 votes

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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Additional votes are needed to move this request forward. If there is a specific report that requires larger font, please reach out to our technical support team for assistance in modifying the report to better suit your needs.

    Ahleana Burton supported this idea  ·  Jan 16, 2026

14. View Communication Results for E-bills

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    36 votes

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    2 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Thank you for your suggestion. We are reviewing this request.

    Ahleana Burton supported this idea  ·  Jan 16, 2026

15. Automate application of Penalty

    3 votes

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    Ahleana Burton supported this idea  ·  Jan 16, 2026

16. Add Enrollment Date to DRAFT for Checking

    2 votes

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    Ahleana Burton supported this idea  ·  Jan 16, 2026

17. Enhanced Portal Display/Reporting for Customer Service

    9 votes

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    Ahleana Burton supported this idea  ·  Jan 16, 2026

18. Make IVR payments labeled as made through IVR system, not as Online Credit Card payments

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    Ahleana Burton supported this idea  ·  Jan 16, 2026

19. Need to develop an APP for customers, so they can fully manage their account from their phone.

    2 votes

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    Ahleana Burton supported this idea  ·  Jan 16, 2026

20. IVR Voice

    36 votes

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    3 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Ahleana Burton supported this idea  ·  Jan 16, 2026