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1. auto pay

   9 votes

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   1 comment  ·  CWP  ·  Delete…  ·  Admin →
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   Planned  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   Thank you for your valuable feedback regarding the autopay experience. We have thoroughly reviewed your suggestions and appreciate the detailed input you provided.

   We are excited to announce that we are planning an entirely new autopay navigation experience with CWP 3.0, which is scheduled for release in late 2025. This new version will address the points you raised.

   Your suggestions have been instrumental in shaping the new user experience, and we are confident that these changes will significantly improve usability and satisfaction.

   Thank you once again for your feedback. We look forward to delivering these enhancements with CWP 3.0.

   Candace supported this idea  ·  Jun 7, 2024

2. autopay setup too cumbersome

   5 votes

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   0 comments  ·  CWP  ·  Delete…  ·  Admin →
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   Candace shared this idea  ·  Jun 7, 2024

3. spell check

   8 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Candace shared this idea  ·  Jun 7, 2024

4. payment arrangement draft

   4 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Candace shared this idea  ·  Jun 7, 2024

5. Multiple E-Bill Templates

   13 votes

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   2 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We are waiting for votes on this request.

   Candace supported this idea  ·  Jun 7, 2024
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   Candace commented  ·  Jun 7, 2024  ·  Edit…  ·  Delete…

   Ebill and email templates should also save the subject line.

   Save Submitting...

6. saved web portal payment used to pay from UMS

   5 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Candace shared this idea  ·  Jun 7, 2024

7. contact information "as of" field

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   3 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Candace shared this idea  ·  Jun 6, 2024

8. Approaching Bill Due Date Notification

   23 votes

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   0 comments  ·  CWP  ·  Delete…  ·  Admin →
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   Candace supported this idea  ·  May 2, 2024

9. Select All for UDC Reporting

   5 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Candace supported this idea  ·  May 1, 2024

10. Prevent Duplicate Electronic Payments on CWP

    13 votes

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    1 comment  ·  UMS  ·  Delete…  ·  Admin →
    How important is this to you?

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    Candace supported this idea  ·  May 1, 2024

11. 2023 User Summit-account history

    10 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
    How important is this to you?

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    Candace supported this idea  ·  May 1, 2024

12. Add Phone Field & Email Field to Setup Autopay

    25 votes

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    1 comment  ·  UMS  ·  Delete…  ·  Admin →
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    Candace supported this idea  ·  May 1, 2024

13. Payment Time Stamp on Customer Payment History Report

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    12 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Candace supported this idea  ·  May 1, 2024

14. CWP from UMS account

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    13 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
    How important is this to you?

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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Candace shared this idea  ·  May 1, 2024

15. Credit Card failure codes

    6 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Need more votes.

    Candace supported this idea  ·  May 1, 2024

16. Allow any UMS user to access the CWP

    4 votes

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    1 comment  ·  UMS  ·  Delete…  ·  Admin →
    How important is this to you?

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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Need more votes.

    Candace supported this idea  ·  May 1, 2024

17. email update

    9 votes

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    0 comments  ·  CWP  ·  Delete…  ·  Admin →
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    Candace shared this idea  ·  Mar 18, 2024

18. 2023 User Summit-Limit dates on expiring credit cards

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    9 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
    How important is this to you?

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    Candace supported this idea  ·  Nov 22, 2023

19. Allow line breaks in message communications

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    9 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
    How important is this to you?

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    Under Review  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We are reviewing this request.

    Candace supported this idea  ·  Nov 22, 2023

20. multiple autopay options for the customer

    4 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Candace shared this idea  ·  Nov 15, 2023